Job description

HYBRID-REMOTE (In office and in Home/Community)*
Come Build a Brighter Professional Future at Oakland Family Services*
Who We Are
Oakland Family Services offers a warm and engaging work environment that is led by our cultural values. Oakland Family Services is a private, non-profit human service organization serving the area and building brighter futures for 100 years. We offer a continuum of prevention, education and treatment services that span the human life cycle, enrich the lives of children, strengthen families, rebuild lives and builds brighter futures for those we serve and those we employ. We are a proud recipient of the Detroit Free Press Top Workplaces Award for the 9th consecutive year!
What’s In It For YOU?

• Our Culture*

• Cultural values that are clear and lived each day
• Peer-based staff recognition programs
• Annual staff celebration (awards and luncheon)
• Warm, supportive work environment
• Work/life balance and wellness initiatives
• Flexible work schedule/hybrid schedule where appropriate
• Clinical supervision
• Professional development to include paid trainings and leadership and succession opportunities
• Team oriented approach to work processes
• RISE – Employee Sponsored Task Force Committed to Diversity, Equity and Inclusion
• Commitment to open, honest and transparent communication
• Quarterly all staff lunch and/or meetings with the CEO
• Employee engagement initiatives (road rallies, employee appreciation events, staff recognition programs, food truck lunch-truck event, ice cream day, spirit weeks, logo wear webstore, bring your child to work day, chili cook off/bake off contests, and more)

• *Our Employee Benefits

• Three medical insurance plans to choose from (2 HMO’s and 1 PPO with Health Saving Account)
• Flexible Spending Accounts and HSA options*
• 403B Retirement Plan with a company match (immediate eligibility)
• Employer-paid Vision and Dental Insurance*
• Employer-paid Long-Term Disability*
• Voluntary Short-Term Disability Option*
• Generous Paid Time Off Benefits* to include vacation (10 prorated days of vacation time for new employees with increases starting after 2 years of employment) Sick (10 prorated days of paid sick leave), Personal Days (1 paid personal day off in addition to sick leave and vacation time), 11 paid bank holidays (in addition to sick leave, vacation time, and your personal day)
• Employer-paid Life Insurance and AD&D
• Employee Assistance Programs
• Verizon Cellular Plan Discount and other available discounts

• Applicable to regular, full time employees

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About the Opportunity/Work*
The Wraparound Supervisor of the Specialized Services for Youth department assumes responsibilities common to all supervisory positions as described in the Agency Manual; provides management and performs specific requirements of programs under departmental jurisdiction and assures orderly procedures for translating the Agency goals and values into practice. The Supervisor participates in development and monitoring of the program budget, accounts for and enhances quality services to individuals, and develops context for the enrichment and growth of staff assigned to all programs within that department. The Wraparound Supervisor of the Specialized Services for Youth department provides supervision to wraparound facilitators in the department. The Wraparound Supervisor of the Specialized Services for Youth department reports to the Director of Treatment Services. The following represents a summary of the major duties and responsibilities performed by incumbents in this position. Incumbents may be requested to perform related tasks other than those specifically presented.
Specific Duties/Job Expectations
Administrative and Program Management

• Partner with the Director to provide program direction to assure that licensing requirements, requirements of the Michigan Mental Health Code and Medicaid Provider Manual and standards for accreditation by the Council on Accreditation of Services for Families and Children (COA) are met.
• Provide oversight and leadership to ensure that contractual obligations are fulfilled.
• Assist in modification of existing programs when indicated to meet individual, community and funder needs.
• Share in maintaining acceptable standards for quality of service provision within the limits of sound professional practice.
• Ensure all wraparound staff complete mandated trainings and obtain approval through the Michigan Department of Community Health as a Wraparound Facilitator.
• Provide direct wraparound services as deemed appropriate based upon referrals and caseload demands.
• Share in assurance that orderly systems are in place to respond to requests for prompt service delivery.
• Assist the Director in the development of program budgets and ensure that the program stays within budget parameters.
• Provide supervision and oversight to wraparound facilitators within the department.
• Monitor scheduling, productivity and activities of all staff assigned the department.
• Provide leadership to wraparound program staff through supervisions, staff development, case consultation and department/unit meetings.
• Participate in treatment department leadership meetings with Director and other department supervisors, SSY leadership.
• Participate in leadership meetings with other department supervisors, managers etc.
• Conduct staff meetings to communicate administrative information, policies, procedures and concerns to staff and hear their concerns and needs and communicate discussion outcomes to department Director as appropriate.
• Participate in meetings with program subcontractors, community groups and other partners as appropriate.
• Actively participate in promotion of the integration of services across the Agency.

Personnel Administration and Team Building

• Interview and hire new staff.
• In conjunction with Human Resources and the Director, participates in and supports staff development and training activities.
• Monitor staff compliance with personnel policy manual and Agency Policies.
• Develops a team to achieve effectiveness and to resolve problems which may include, but are not limited to the following issues: crisis calls, emergency situations, and individual complaints or grievances.
• Promote and maintain superior performance of team members through participation in the evaluation process.

General Administration

• Support and ensure compliance with agency policies and procedures.
• Evaluate service and service delivery methods.
• Other duties as assigned.

Community Relations

• Represent the agency in the community by participation in seminars, workshops, committees, and other arenas relevant to the agency.
• Promote the agency position and programs to various related interest groups in the community.
• Participate in meetings with the Oakland Community Health Network, other Core Provider Agencies, and other community partners as appropriate.

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Does This Describe YOU?*

• Bachelors degree in the human services field.
• Three (3) years of experience with children and families.
• Selected candidates for this position must possess a sensitivity to the diversity of the Agency’s service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic characteristics.
• Demonstrated leadership, management and supervisory skills
• Three years of employment related to the assigned responsibilities preferred, including prior experience providing wraparound, homebased or related service, including 1 year minimum of prior supervisory experience preferred.
• Other special abilities, skills and credentials such as experience working in the Community Mental Health System, substance abuse qualifications, experience with youth with serious emotional disturbances, family systems work and trauma-informed care.
• Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. Any standard above may be waived when compensating specifications or circumstances exist.

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Oakland Family Services is an Equal Opportunity Employer*
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Job Type: Full-time

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