Job description
This job description serves as a guide for establishing the criteria to fill a specific job, and to assist in staff member evaluation related to that job. The description is subject to change at management's discretion and may include additional or different duties as assigned or directed.
JOB SUMMARY:
The Wellness Concierge is responsible for, but not limited to, contacting every guest prior to arrival, booking all spa treatments, salon, health and healing and fitness services. The Wellness Concierge (WC) needs to be able to explain services and classes to guests in a clear and enthusiastic manor. The WC is also responsible for the checking in and checking out of all guests services in a professional manner as well as, checking in all Day Spa Guests and resident’s Visitors. At all times the WC needs to ensure that Carillon Miami Beach operational policies and procedures are adhered to as well as the LHW standards.
Other Duties and Responsibilities:
- Perform other job-related duties as directed.
- Adhere to all Carillon Miami Beach standards and the LHW Standards.
- Keep the facility impeccably neat and clean at al times.
- Report and document any observed or known hazards, conditions or unsafe practices and procedures to management immediately.
- Have a thorough working knowledge of Carillon Miami Beach services, hours of operation, facility, etc.
- Recognize the importance of “sales” in every aspect of their role and be responsible for achieving sales targets as set by the Spa management team.
- Has a practice of a self-care so there is a modeling of a healthy lifestyle.
- Willingness to learn new techniques in healing.
- Participates in Health and Healing ongoing training.
- Understands they are a part of a team committed to optimizing the health of our guests.
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.