Job description
This position is managed by: Chief Animal Welfare and Medical Officer
Are you looking for a fast paced and collaborative workplace? If so, joining the veterinary team for the Grand Opening of the Houston SPCA Pet Wellness Clinic could be your best career move yet. Our Houston SPCA Pet Wellness Clinic set to open Summer 2023, will offer high-quality preventative care to pets in our community. Join us as we embark in this new adventure at the Houston SPCA!
Essential Functions of the Position:
- Assist in software testing, selection, integration, training.
- Review staffing models and workflows for the Houston SPCA Pet Wellness Clinic.
- Review equipment and supplies for the operating model.
- Assist with pricing structures, revenue and expenses, break-even analysis, projections.
- Develop and implement SOPs for training and operations.
- Manage the public wellness clinic staff and operations.
- Assure that proper cleaning procedures are followed in the Houston SPCA Pet Wellness Clinic in regards to cages/kennels and areas, and that they are sanitized and maintained according to Houston SPCA policy.
- Hire, train, and schedule employees to meet the Houston SPCA Pet Wellness Clinic department needs.
- Interface with all department managers within the Houston SPCA.
- Assist staff with initial customer questions and/or issues in a timely manner.
- Update Chief Animal Welfare and Medical Officer on areas of interest and/or concern.
- Create monthly departmental performance statistics reports.
- Opening and/or closing duties of the Houston SPCA Pet Wellness Clinic.
- Provide information to the public about Houston SPCA programs and promoting good animal care and responsible pet ownership.
- Protect all confidential information, including customers, donors, animals and internal communications.
- Represent the Houston SPCA by providing excellent customer service and focus.
- Collaborate with the Education and Community manager to execute animal wellness services community events.
- Perform additional tasks as assigned.
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