Are you the type of person who enjoys meeting new people on a daily basis? How about welcoming people to the local community?

We have a Welcome Center / Tourism Specialist opportunity that may just be what you’re looking for.

The ideal candidate will have the following duties and responsibilities:

• Maintain a working knowledge of the city and surrounding area’s tourism inventory including accommodations, retail, restaurants, attractions, events, exhibits, and other related tourism services
• Respond to inquiries and the needs of walk-in visitors, telephone, and website requests
• Keep extensive record of daily visitation, reservations, and referrals to local tourism partners for the purpose for completing State-required reports and to maintain “Regional Visitor Information Center” status
• Maintain updated hotel, event, and attraction information for city’s Convention and Visitors Bureau’s publications, website, etc.
• Assist the Executive Director in developing content for the web, newsletters, and social media
• Prepare reports as needed by the Executive Director
• Keep the city’s Convention and Visitors Bureau’s Hospitality & Tourism information current on various websites
• Keep the Welcome Center stocked with brochures and other informational materials, manage brochure fulfillment requests, and the hospitality email account
• Support the Executive Director’s sales efforts by preparing welcome/wedding/group promotional items in a timely and organized manner
• Perform other duties as assigned by the Executive Director.
• Some travel, evening and weekend hours, as require

A preferred candidate will meet or exceed the following qualifications:

• Associate degree in Office Administration or business-related field and three (3) years secretarial or administrative experience
• Experience in the hospitality/tourism industry desired, but not required
• Five (5) years extensive office administration, practices, procedures and principles, sound business communication, including experience supporting management
• Working knowledge of social media (i.e.: Facebook, Twitter, Instagram)
• Familiarity with Constant Contact or other email marketing software
• Knowledge of Microsoft Office applications, with advanced expertise in Word and Excel; proficiency with personal computers and handheld devices
• Ability to exercise good judgment in maintaining information, records, and reports; ability to read, understand, and review documents for accuracy and relevant information
• Must possess exceptional people and organizational skills with ability to prioritize and multi-task; ability to deal with all levels of public/personnel in a courteous and efficient manner and exercise discretion on confidential matters; establish and maintain effective working relationships with those contacted in the course of work

Apply today!

INDWar