• Manages the appointment calendar, inputs data to create agency orders and processes data in inventory system for product delivery and pick-up, and invoices orders to member agencies. Handles processing of product donations coming into the branch.
• Performs data entry by accurate coding, classifying information and data in database system.
• Completes, generates, and distributes a variety of reports using Ceres database; communicates with and assists operations personnel with pick-up, delivery, and other activities.
• Inputs guest services data into database systems and collects monthly USDA reports.
• Answers the phone for the Charlottesville branch, welcomes and assists visitors, guests, and volunteers with assignments, or completing paperwork/documentation appropriate for visitor needs.
• Supports the work of the department by providing administrative support to partners and program activities.
  

• Two years’ experience in an office environment, preferably in a non-profit organization, providing compassionate customer service to a diverse range of groups and individuals.
• Strong computer and data entry skills including database and inventory management systems; knowledge of and familiarity with Microsoft products (e.g., Word, Excel)
• Ability to maintain accurate records for management and audit purposes.
• Effective interpersonal skills with a demonstrated ability to work well develop rapport with people at all levels and a solid commitment to teamwork.
• Strong organizational skills, ability to prioritize work and meet deadlines, and to work in an environment with frequent interruptions.
• Ability to perform physical work to assist guests, visitors, or volunteers, as needed.
• Good problem-solving skills
• Commitment to the mission of the Food Bank.
• High School diploma, GED or equivalent required.

The Blue Ridge Area Food Bank is a respected, regional nonprofit providing nourishing food and hope to neighbors. Founded in 1981, the Blue Ridge Area Food Bank serves 25 counties and eight cities in central and western Virginia, from Loudoun and Winchester in the north to the Lexington and Lynchburg areas in the south. We provide food to nearly 119,000 visitors each month through a partner network of more than 200 food pantries, soup kitchens, and shelters, as well as through nutrition programs for children, seniors, and rural neighbors. Total revenues of approximately $50 million and an operating budget of $11 million support the work of more than 60 employees in four locations, including our headquarters and main distribution center in Verona, VA.