Veterinary Client Services Representative

Full Time
Matthews, NC 28105
Posted
Job description

Come join a friendly, privately-owned referral hospital! Skyline Veterinary Specialists and Emergency Hospital is seeking veterinary client service representatives to join our team at our growing facility in beautiful Matthews, NC.

WHY SKYLINE?: Because we care about each other. We are owned by 3 friends who have become family with a focus on maintaining team well-being, respect, and gratitude. Your individuality is part of our core value system. We practice high quality medicine with a collaborative, team-based approach. You will work alongside our cardiologist, internal medicine specialist, surgeon, and emergency doctors to provide stellar care to our patients, clients and referring veterinarian community. We prioritize your work-life balance so that you may enjoy what the Charlotte area has to offer. Team building events are a regular part of our culture and we emphasize the cohesiveness of our team.

WHAT’S IN IT FOR YOU?:

- Competitive salary

  • Health insurance with options for dental and vision coverage
  • NC state licensing fees
  • Paid vacation
  • 401K with employer match
  • Annual continuing education allowance
  • Discount pet care for personal pets
  • Moving expense assistance

TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING SKILLS ARE REQUIRED:

  • Flexible Schedule
  • Previous Veterinary Experience (CSR preferred)
  • Professonal Coping Mechanisms During High Stress Situations
  • Efficient in Communication
  • Ability to Work Well with Others, Coordinate with Specialty Services
  • Proficient in Microsoft Office as well as Veterinary Software

THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED:

  • Previous Exposure to Fast Paced Environment
  • Specialty and Emergency Hospital Experience
  • Works Well Under Pressure
  • Critical Thinking
  • Ability to Prioritize Timeliness and Patient Care
  • Multitasking

Come join the Skyline family where in addition to providing superior care to our referring community and clients, we prioritize your well-being to optimize the work-life balance.

Come grow, learn and have fun with us.

Please contact Alexis Wade or Liz Mewengkang for further information at 704-672-5590.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • 3x12
  • 4x10
  • 5x8
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
We are currently seeing patients curbside but we do have a plan in place to keep our staff safe once we allow clients back in the building.

Ability to commute/relocate:

  • Matthews, NC 28105: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 2 years (Preferred)

Work Location: One location

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