Veterinary Client Service Representative

Full Time
Tinton Falls, NJ 07753
$21 an hour
Posted
Job description

Garden State Veterinary Specialists in Tinton Falls, NJ is excited to announce we are hiring Client Service Representatives to support our busy hospital. If you enjoy being a part of a team of compassionate, dedicated staff members committed to helping animals, then we want to hear from you!


The Client Service Representative
is one of the most important positions in our emergency/specialty practice as you are on the front lines, there to greet each client who walks in the door, setting the stage for a positive client experience. Our CSRs are ambassadors of GSVS and will be responsible for checking clients in and out of the hospital, booking appointments, taking payments, and fielding busy phone lines. This position requires experience in a fast-paced customer facing role, and while veterinary experience is preferred, we would happily train and invest in the right candidate.

About GSVS: We are a multispecialty practice with boarded veterinary specialists in Emergency and Critical Care, Surgery, Internal Medicine, Neurology, Oncology, Dermatology, Cardiology, Rehabilitation, and Ophthalmology. Come summer, 2023, our Tinton Falls practice will be relocating to a larger facility in Eatontown, permitting us to take care of even more patients in the community!

Why GSVS: We are not your typical veterinary hospital! We know the winning recipe to maintain the care and compassion that our patients depend upon us for to create a safe and supportive space for you to put your skills to use, develop new skills, and be a part of our highly collaborative, fun, and friendly team! We are proud of our company culture and positive staff engagement within a fast paced, learning environment; and our associate employment longevity is proof of our commitment to take care of one another, and provide the highest standard of care to the patients we serve.

About you:

  • 1 year experience in a client service role
  • Excellent communication skills are expected as you will often act as a liaison between the clients and the clinical staff
  • Ability to answer multiple phone lines
  • Data entry and attention to detail
  • Comfort with taking deposits and discussing financial questions with clients
  • Empathy and compassion for our clients
  • Ability to be discreet and professional when appropriate
  • Ability to work in a highly collaborative environment and commitment to develop long-term relationships with colleagues, clients, and community
  • Positive outlook and ability to work well in a collaborative environment

Schedule:

  • Currently hiring for multiple shifts, one weekend day required

Salary:

  • Starts at 21/hour

Benefits:

  • Paid Time off
  • Uniforms provided, after probationary period
  • Pet discounts for medical care
  • Retirement Plan – 401K with employer match
  • Benefits Paid by Employer:
    • 100% paid Health Insurance coverage for employee
    • 100% Dental and Eye plans for employee
    • Term life and AD&D insurance
    • Employee Referral Bonus Program

Garden State Veterinary Specialists is currently located at 1 Pine Street, Tinton Falls, NJ 07753

#SUPPORT


Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Applicants must be authorized to work in the U.S. Veritas does not currently sponsor applicants for work Visas, except for a TN Visa.

All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required.

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