Job description
vCIO (Managed Service Provider)
For 25 years, we have been delivering innovative technology solutions to the Greater MD area. We place a major focus on tailored solutions to meet each individual clients needs. Our company culture is best described as “family like” and we place a major emphasis on ensuring our employees have the resources necessary to grow professionally!
We are currently seeking an MSP experienced “trusted advisor” to join our team and function as a key point of contact for our clients. The vCIO will provide a strategic IT voice to clients to support their overall business objectives.
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions:
- Managing relationships with principals, owners, and key stakeholders in client organizations
- Understanding technology business drivers in client organizations
- Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities
- Technical business consulting
- Working with clients and internal teams on support escalations, project scoping and management
- Regularly communicate with assigned accounts, set expectations, and negotiate priorities appropriately.
- Recognize and identify systemic issues and communicate recommendations for remediation to support team.
- Regularly meet with the service desk manager, professional services manager, and others to strategize on immediate and long-term client needs.
- Participate in Project Management Process. Desired Skills & Experience o Sound decision making, critical thinking and problem skills.
vCIO (Managed Service Provider) Qualifications:
- 1+ years of MSP experience REQUIRED
- 3+ Years of IT experience working with Active Directory, O365, Windows OS, Cisco
- Experience with ConnectWise, Continuum RMM, and IT Glue preferred
- Experience serving as a trusted advisor, VCIO, client consultant
vCIO (Managed Service Provider) Benefits:
- Salary $100,000-$125,000 + bonus
- Health, Vision, Dental insurance
- Work from home options but must live in the greater Chicago area
- 401k+ company match
- Travel Reimbursement
Opportunity Location
Ellicott City, MD
Proposed Salary
$100,000 - $125,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.
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