Description

The preferred location for this position is Columbus, OH. However, this position can be remotely based in Ohio but could have occasional travel to Columbus.

The Huntington User Experience team (HUX) is seeking an experienced content designer and writer who is passionate about creating experiences that help people. As a UX Content Designer Consultant, you will be a resident expert on language and brand voice, called upon daily to craft engaging, clear, and helpful content for a portfolio of digital assets. Out in the world, your content will be read by thousands of customers as they navigate an essential component of daily life: their financial well-being.

Overview

In this role, you will ensure the voice of Huntington is brought to life across the digital customer journey.

This work includes:

• Distilling information about financial products into consumer-friendly content that guides users effortlessly through digital interactions
• Researching, writing, fact checking, reviewing, editing, and championing content that ensures clarity, accuracy, transparency, ease-of-use, and timeliness
• Developing the content strategy for new products, services, and experiences
• Establishing standards, style guides, and processes that promote inclusivity and consistency across the organization’s communications efforts
• Collaborating with interaction designers, visual designers, researchers, experience strategists, creative technologists, business representatives, legal and compliance partners, brand and marketing managers, and leadership to realize innovative design solutions
• Participating in iterative design and evaluation activities to refine UI concepts

Skills Required

For success in this role, you will need:

• Outstanding digital writing and editing skills, with an eye for UX implications
• Skill and enthusiasm in researching and mastering complex topics, especially in the technology and personal finance spaces
• Experience as a key contributor in a professional creative team setting
• Experience with responsive web design and mobile-first approaches
• Familiarity with ADA compliance, usability standards, and guidelines
• Familiarity with Chicago Manual of Style
• Comfort with ambiguous problem-solving tasks and a positive, can-do attitude toward resolving them
• Excellent verbal communication skills and practice leading group discussions, defending creative decision-making, and aligning with partners

Additional Qualifications

• Bachelor’s degree in English, creative writing, journalism, content design, user experience design, human factors design, industrial design, information technology, history, psychology, or a related field and/or equivalent experience
• Minimum 5 years of experience in creating/editing content for digital experiences
• Ability to work on multiple projects concurrently, demonstrating a mature ability to prioritize and manage time
• Demonstrated success in cultivating quality working relationships across all levels of an organization

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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position