Job description
Build your career with purpose, by helping patients take back their lives through meaningful connections and innovative approach. If you are passionate in providing the highest level of patient care and working in a professional environment, join our team and make a difference!
Treatment Coach
Serenity is seeking an empathetic and motivated Treatment Coach (TMS) for our Provo, UT clinic. In this role, you get the opportunity to help patients take back their life through interventional treatment options. As a Treatment Coach you will primarily administer TMS (Transcranial Magnetic Stimulation) and build relationships while connecting with patients throughout the duration of their treatments. If you are looking for an organization that is passionate about helping people and provides growth opportunity, please join our team and make a difference!
Benefits
- Career Growth Opportunity
- Competitive Pay ($19 per hour)
- Paid Time Off
- 10 Major Holidays Off
- Employee Referral Program
- 401k
- Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
- Paid Training and Certification
- Employee Referral Program
Other Responsibilities
- Provide excellent patient care and support while developing trust and rapport.
- Maintain communication with providers regarding patient’s treatment.
- Demonstrate a high level of professionalism, empathy, and positivity for our patients.
- Follow implemented TMS protocols.
- Monitor and report changes in patient symptoms or behavior.
Minimum Qualifications
- High School Diploma / GED.
- Excellent verbal and written communication skills.
- Exceptional organizational skills and attention to detail.
- Ability to be flexible and adaptable as situations may require.
Preferred Qualifications
- Associates degree in communications, marketing, business, or pre-med from an accredited university or equivalent experience in related field.
- Previous customer service experience highly desired.
Who We are
Using advanced medical devices, we give our patients long-term success even when other treatments have failed. Serenity is a company that is committed to creating the finest patient experience. We ensure this by investing in our employees, as success with our mission requires cultivating a culture that is people-centric, collaborative, positive, proactive, and open to opportunity for personal and professional development.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Job:
Full-time (Monday-Friday, 8-hour shift)
Location:
Provo, UT
Office Hours:
Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm
- This position is contingent on successfully completing a criminal background check.
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