Job description

As a Transaction Coordinator, you will support relationships between Zoom Casa and our most valuable and lucrative clients. Through handling various stages of the home buying/selling processes, you will work with title companies and escrow officers to ensure that all details of a transaction are completed and communicated to the necessary parties.

The Expertise We’re Looking For

• A college degree is encouraged yet not required
• 1-3 years in real estate, insurance, or financial services with an emphasis in customer service
• Experience with title/escrow procedures
• Strong social skills and the ability to deliver highly personalized service to each client
• Thrive in a compliance driven, dynamic, and deadline driven environment
• Ability to think creatively and be comfortable making decisions

The Purpose of Your Role

The Escrow Assistant is a pivotal role within the client success team responsible for handling relationships and and transactions.

The Skills You Bring

• You are able to drive targeted appointments that improve engagement with clients
• You give specialized service and standout experiences to your clients
• You are knowledgeable about real estate sales
• You are known for your excellent communication skills both written and verbal
• You have a vested interest in being an advocate for your clients
• You are professional with a polished communication style compatible with high net worth clientele

The Value You Deliver

• You are key to the Zoom Casa relationship strategy
• Deepening client relationships
• Collaborating with our teams company wide
• Being responsible for the client contact strategy
• Organize and track information related to the home sale process

Perks & Benefits

· Competitive salary

· Health benefits

· Flexible PTO / Sick Day policy

· Career advancement opportunities

How Your Work Impacts the Organization

Zoom Casa is committed to delivering the best customer experience in the real estate industry. We help real estate agents make homeownership effortless. Our associates build long-term relationships with our clients, helping them navigate our full range of products and services

Company Overview

At Zoom Casa, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.

Job Type: Full-time

Pay: $55,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Woodland Hills, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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