Job description

Kitson & Partners is a residential and commercial real estate development company based in Palm Beach Gardens, Florida, and developers of the first solar town in America, Babcock Ranch, a master-planned community consisting of 18,000 acres under development in Southwest Florida. Kitson & Partners also owns and manages 1.6 million square-feet of retail centers in South and Central Florida and has 6.8 million square-feet of commercial entitlements. We have an exceptional opportunity for a Town Ambassador. This position is responsible for the Discovery Center visitor experience and post-visit relationship management. It includes assessing visitor needs, providing relevant and accurate information about the town of Babcock Ranch, its neighborhoods, the homes offered, its amenities, businesses, opportunities, and its history, and, when applicable, facilitating engagement with homebuilders. The Town Ambassador will assist in capturing registration information, evaluating visitor needs, presenting the Babcock story, providing customized guided tours of the town, escorting visitors to model homes, and maintaining follow-up communications in accordance with visitor engagement guidelinesIf you are ready to elevate your career, we would love to hear from you.

Responsibilities include:

• Complies with visitor engagement, homebuilder engagement and scripting requirements as defined in Ambassador Training Manual.
• Provides customized guided tours of the town of Babcock Ranch to interested visitors and local realtors, and, when applicable, escorts visitors to model homes and facilitates engagement with homebuilder representatives
• Provides information on all aspects of residential product availability and community life at Babcock Ranch.
• Provides expert knowledge of all town square, athletic and nature amenities at Babcock Ranch.
• Supports clerical aspects of the Discovery Center with computer entry of visitor information.
• Maintains post-visit communications with visitors in accordance with visitor engagement guidelines as defined in Ambassador Training Manual
• Provides information in a timely manner to potential and existing customers that inquire in person, through the website, over the telephone or via email.
• Maintains inventory levels of printed materials including maps, brochures and community information used to communicate with visitors and potential homebuyers.
• Helps organize and maintain displays and materials located in the Discovery Center.
• Assists in maintaining accurate and up-to-date information in the Discovery Center, and the updating of FAQs.
• Flexibility to work weekends, evenings and special events (some events will be held outdoors).
• Assists in execution of community and special and promotional events.
• Provides potential homeowners with local information and resources helpful to relocating to the area.

Skills and Abilities:

• Must have current Florida Real Estate License
• Must have valid Driver’s License and must be insurable in accordance with the company’s business automobile insurance carrier’s requirements.
• Outstanding relationship building skills.
• Computer skills mandatory. Word and Excel are essential.
• 2-3 Years previous customer service, sales experience, or presentation experience required.
• Ability to work productively with little direction or supervision.
• Excellent presentation, organization, and communication skills mandatory.
• Ability to maintain an upbeat and personable attitude.
• Ability to work evenings, weekends, and holidays as needed.
• Ability to communicate in English effectively with other individuals.
• Ability to follow written and verbal instructions.
• Must act in a manner of integrity that shows support for the company, its values, and its mission.

Educations and/or Experience:

· High school degree required.

· Associates degree preferred.

Our Diversity and Inclusion Commitment

K&P is an equal opportunity employer that believes in maintaining a work environment and company culture in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, disability status, national origin, veteran status or any other characteristic protected by law.

Compensation and benefits
We offer an excellent compensation and benefits package, an exciting opportunity, and the chance to grow and contribute to an energetic, collaborative team. To apply, please submit your resume with salary expectations. Resumes submitted with salary requirements will have first consideration.

Candidates meeting these qualifications should apply online. We maintain a Drug Free / Smoke Free Workplace and perform reference checks and background screening. / EOE.

Job Type: Full-time

Pay: $40,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Punta Gorda, FL 33982: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)

License/Certification:

• Driver's License (Required)
• Real Estate License (Required)

Work Location: One location

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