Territory Food Safety and Sanitation Specialist - Charlotte, NC

Full Time
Charlotte, NC
Posted
Job description
POSITION SUMMARY:
The Territory Account Specialist (TAS) is responsible for managing an assigned territory of one major retail account that receives scheduled and emergency services related to maintaining cleaning, air care, and food sanitation dispensing systems, performing food sanitation audits, and training store personnel on food safety topics and use of the Diversey food sanitation program.
A TAS will also install dispensing equipment at new accounts and convert existing customers to new dispensing platforms. A TAS provides recommendations to store management on appropriate sanitation or food safety corrective action(s) to maintain a high level of cleanliness ensuring positive food safety outcomes at the store level. The TAS is responsible for maintaining Diversey’s high quality of sales and service to the customer which includes the timely response to the customers' service issues.
RESPONSIBILITIES:
  • Conduct food safety and sanitation audits in the assigned geographical territory and account list.
  • Based on audit results, communicate significant sanitation violations to store management and recommend appropriate corrective action(s) required to maintain a high level of store cleanliness
  • Install and maintain chemical dispensing equipment which can include warewash dispensing platforms
  • Train customer associates on the use of products, systems, sanitation procedures, and food safety principles
  • Develop and maintain excellent customer relations within each account
  • Maintain company vehicle and all other company assets assigned to TAS
  • Comply with internal reporting requirements, assigned administrative duties, and maintenance of parts stock in storage shed and vehicle.
  • Maintain 100% compliance with the company's safety policy, utilize PPE, and follow safety processes at all times
  • Maintain/control expense and quality control measures related to equipment, parts, literature, and tools.
REQUIRED QUALIFICATIONS:
  • Must be able to travel to store locations within the assigned territory
  • High School diploma or equivalent required
  • RS, REHS, CP-FS, or NRFSP certification preferred. If not certified, must obtain CP-FS certification through NEHA within 12 months of employment.
  • Strong interpersonal skills and an ability to effectively train store sanitation teams
  • 2+ years of experience in food safety or sanitation-related work preferred
  • 2+ years of email, Excel, Word, and the ability to use auditing platforms delivered through tablet applications
  • A valid US driver’s license with a good driving record, the ability to drive for extended periods and stay overnight (up to 50%)
  • Ability to lift up to 50 pounds
ADDITIONAL QUALIFICATIONS:
  • Mechanical aptitude required to become proficient with training in basic wiring and plumbing to perform installation, maintenance, and repair of warewash and chemical dispensing equipment
  • Excellent phone and email communication skills with a demonstrated ability to work cross-functionally to achieve company goals
  • Professional attitude, good organizational skills, and self-motivated/directed
  • Excellent time management, decision making, and people skills
BENEFITS & PREREQUISITES:
As a full-time employee of Diversey, you will be eligible to enroll in our robust benefits package on your first day which includes, but is not limited to, the following.
  • Medical, dental, vision coverage
  • 401k (w/ employer match up to 6%)
  • 15 paid vacation days (prorated based on start date)
  • 9 paid holidays annually
  • 2 floating holidays (prorated based on start date)
  • 48 hours of sick time (prorated based on start date)
Territory Account Specialist
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status.
As an equal employment opportunity employer, Diversey provides reasonable accommodations to qualified individuals with disabilities to enable them to be considered for any position to be filled unless the accommodation would pose an undue hardship. Should you require a reasonable accommodation in order to complete the hiring process, please contact our Human Resources Department at
hrquestions_us@diversey.com
.

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