Job description
Overview:
Role: ServiceNow Technical Architect
Skills & Responsibilities:
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Benefits @ Wipro
Join us in many countries, see full career opportunities here.
We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company with over 225,000 employees worldwide, servicing clients in 175+ cities and 69 countries across 6 continents. For more information, please visit www.wipro.com
Role: ServiceNow Technical Architect
Skills & Responsibilities:
Strong understanding of technical and functional design requirements for ServiceNow Platform- Provide High Level Design and technical solutions for ServiceNow implementations
- Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
- Strong understanding and experience with Domain separated experience setup and configuration.
- Design and Architect ServiceNow ITSM, ITAM, ITOM, CMDB and Discovery Jobs
- Design and Architect Automation workflows using ServiceNow Integration Hub and spokes
- Should have designed and developed Integrations of ServiceNow with 3rd party tools and monitoring tools.
- Should have strong hands-on experience with DevOps tools integration and automation trigger capability
- Strong understanding with workflow engines
- Strong understanding of design methodologies to create prototypes for client engagements
- Strong understanding of ServiceNow platform to Identify system deficiencies and recommends solutions
- Understands the necessity of and contributes to coding standards and best practices
- Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
- Participate in customer business meetings with various stake holders.
- Take corrective actions based on the customer satisfaction surveys.
- Drive service improvement programs.
- Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
- At least 10+ years of experience in Design and Implementation of ServiceNow
- The candidate should be ITIL, CSA, CAD, CIS and other main line / micro certification as applicable
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Benefits @ Wipro
- Flexible/remote working culture – location is not a limitation of success at Wipro.
- Global Travel & Relocation opportunities – COVID permitting.
- Paid Parental Leave
- Excellent Remuneration Package.
- Quarterly bonus/variable pay.
- Quarterly Career Progression Reviews – we do not limit our employees to the usual once per year reviews!
- Corporate Healthcare Benefits
- 401k benefits
- Fringe, Concession + Membership & Subscription Tax Benefits.
- Financial Advisory & Banking Benefits.
- Free Ongoing training and development to help you reach your full potential.
- Collaborative team - positive and empathetic people who love to laugh either through social distancing in the office or virtually from home!
- Team building, fun activities, and social events – COVID permitting.
If you only meet some of the requirements for this role, that's okay!!!
We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.
Join us in many countries, see full career opportunities here.
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