Technician, Staging & Integration (Fulton, MD)

Full Time
Fulton, MD 20759
Posted
Job description

SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!

Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers’ customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it’s our people that make the connections happen.

WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.

THE ROLE:

Technician, Staging & Integration

Job Summary:

As a Technician, you will be primarily responsible to perform personnel and operational management tasks associated with readying IT equipment (routers, switches, firewalls, wireless access points, etc.) for shipping and final installation.

Travel Requirements:

This position does not require any travel.

Job Responsibilities:

  • Personnel Management
  • Personnel time review and approval
  • Project coordination and management
  • First level technical resource for SIS technicians
  • Creation and review of standards of procedure (SOP)
  • QA and authorize technician configured equipment for transfer to warehousing and shipping
  • Assembles, configures and tests, telecommunications equipment, including but not limited to, routers, switches, cellular modems, wireless devices, IP phones, etc.
  • Performs testing and diagnostic procedures on equipment according to published equipment standards and work-instructions.
  • Supports operations and implementation on failed equipment through troubleshooting and fault isolation techniques.
  • Supports the activation and testing of cellular service for wireless LTE devices
  • Loading of provided configurations, routine testing of telecommunications and data equipment, troubleshooting and RMA of failed devices
  • System deployment: imaging OS installation and updates, device activation/licensing, joining machines to domain, updating group policy, installing and configuring applications, setting TCP/IP networking parameters, installing printers, etc.
  • Mobile devices: configuring Apple, Windows, Linux and Android-based mobile devices, joining devices to WLAN, connecting devices to management servers, verifying all required applications are installed, configuring application settings, etc.
  • Peripheral devices: configuring communication settings on printers, UPS’, handheld scanners, IP cameras, IP phones, etc.
  • All other assigned duties and tasks

Required Skills:

  • Previous experience with Windows Server platforms preferred, but not required
  • Solid understanding of TCP/IP networking a must
  • Working knowledge of wireless networking
  • Detail-oriented – all work performed must be logged and all time must be accurately tracked
  • Ability to understand and follow process documentation
  • Ability to work in a team-based, fast-paced environment
  • Ability to quickly adapt to changing business requirements

Education and Experience:

  • High School Diploma/GED or Bachelor’s degree and/or military experience.
  • 2+ years with the configuration and troubleshooting of Windows based devices
  • 2+ years of experience with hardware testing, troubleshooting, and repair of computer hardware
  • Must be CompTIA A+ certified and/or have equivalent experience and knowledge
  • Must be CompTIA Network+ certified and/or have equivalent experience and knowledge
  • Other industry standard certifications (Microsoft, Cisco, Red Hat) are desired, but not required

*****

ABOUT PRESIDIO

Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DE&I change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.

Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients’ IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.

For more information visit: http://www.presidio.com

*****

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.

RECRUITMENT AGENCIES PLEASE NOTE:

Agencies/3rd Parties may not solicit to any employee of Presidio. Any candidate information received from any Agency/3rd Party will be considered a gift and property of Presidio, unless the Agency/3rd Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition. No payment will be made to any Agency/3rd Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio.

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