Job description
Come work with Microsoft's Consumer Sales Organization (CSO) as
Technical Program Manager and help drive the data engineering and analytics for customer-facing features and initiatives!
The Consumer Sales Organization comprises three Microsoft Online Stores (Store on Web, Store on Xbox, and Store on Windows) as well as a large field team working with third-party physical retailers. CSO has dozens of teams in countries across the world.
CSO is the organization responsible for helping consumers and small businesses learn about, and purchase, the full suite of Microsoft devices, software, and accessories. This includes Surface devices and accessories, Microsoft365 software, Xbox consoles and games, and more. CSO does not focus on commercial sales, but we may occasionally partner with non-CSO teams that do.
About the team
Our Team Data, Analytics, and Planning team (DAP) is sub-team under (CSO) where we have core data engineering, analytics and data science operations, including collections, telemetry to build big data pipelines and providing flexible reporting solutions to our marketing and merchandising teams . We use a combination of third-party analytics products (the Adobe stack) as well as internal Microsoft tools and software that are custom engineered.
Responsibilities
Technical Program managers serve a key role in helping make DAP successful. TPM’s own requirement gathering, design thinking, data analysis, building technical specs to define data schema and architecture proposals to support scalable solutions, scrum process management like defining roadmaps and driving backlogs to delivery.
Their responsibilities include driving feature, component technical requirements and translating to design thinking in big data technologies. They're expected to continually find ways to maximize value for the company while minimizing costs and making them scalable long term. Staying always curios and trying hands on for any new technology or tool is mandatory skill to excel in this role.
This role involves being a right balance between technical and program management aspects to deliver features and owning to big epics. TPM’ are expected to work with many Businesses and many Engineering teams at Microsoft to help create the future model of Microsoft’s data platforms, big data pipelines and reporting solutions.
To be successful in this role you should have the following demonstrated abilities:
- Managing your program means understanding everything necessary to successfully implement E2E web sites migration strategy, breaking it up into manageable delivery pieces, and delivering the work over a period of time. You'll need to create and communicate the roadmap, manage backlog, and develop and enforce the necessary business and engineering processes to get final delivery from engineering partner teams.
- You will be trusted advisor between marketing business teams and engineer teams to deliver this big project and so need technical as well as soft skills of managing external teams. A key skill is to influence engineering teams with your technical aptitude to solve problems and propose scalable solutions on new platform.
- An overall philosophy on scalable and efficient way of solving problems is needed. Proposing scalable and $ savings ideas by either tooling or process establishments or any other optimizations are really critical for this role. For tooling proposals it would be bonus if candidate has basic hands on experience with any programming language which can work on web sites.
- Role expects TPM’s to be good at system designs thinking, architecture and data flow understanding, reverse engineer or analyze C#, DOM explorations and hands on working experiences on big data tool sets.
Qualifications
Required:
Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development- OR equivalent experience.
- 1+ year(s) experience managing cross-functional and/or cross-team projects.
- 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos)
Preferred:
- Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
- OR equivalent experience.
- 4+ years experience managing cross-functional and/or cross-team projects.
- Experience with translating business ask into use cases with more detailed analysis of technical stack to support the design would be needed. Preferred experience on .net. c#, web services, Java script and DOM debugging
- Experience in understanding engineering tools/system architecture and user/data flows across systems to understand E2E scenarios and integrations with upstream and downstream will be required.
- Taking accountability and seeking clarity in ambiguous situations would be a preferred Program management skill for this role
- Technical skills on Big data and BI tools – Data Warehouse, Cosmos/ADL, Kusto, U-SQL. Preferred to have experience on Synapse/Data Bricks, Adobe Analytics
The typical base pay range for this role across the U.S. is USD $94,300 - $182,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $120,900 - $198,600 per year.
Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets (see below). The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. Benefits/perks listed here may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid vacation time, paid sick and mental health time, and several paid holidays, among others.
At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. Benefits/perks listed here may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid vacation time, paid sick and mental health time, and several paid holidays, among others.
Our commitment to pay equity
We are committed to the principle of pay equity – paying employees equitably for substantially similar work. To learn more about pay equity and our other commitments to increase representation and strengthen our culture of inclusion, check out our annual Diversity & Inclusion Report. ( https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report )
We are committed to the principle of pay equity – paying employees equitably for substantially similar work. To learn more about pay equity and our other commitments to increase representation and strengthen our culture of inclusion, check out our annual Diversity & Inclusion Report. ( https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report )
Understanding roles at Microsoft
The top of this page displays the role for which the base pay ranges apply – Technical Program Management IC3.
The way we define roles includes two things: discipline (the type of work) and career stage (scope and complexity). The career stage has two parts – the first identifies whether the role is a manager (M), an individual contributor (IC), an admin-technician-retail (ATR) job, or an intern. The second part identifies the relative seniority of the role – a higher number (or later letter alphabetically in the case of ATR) indicates greater scope and complexity.
The top of this page displays the role for which the base pay ranges apply – Technical Program Management IC3.
The way we define roles includes two things: discipline (the type of work) and career stage (scope and complexity). The career stage has two parts – the first identifies whether the role is a manager (M), an individual contributor (IC), an admin-technician-retail (ATR) job, or an intern. The second part identifies the relative seniority of the role – a higher number (or later letter alphabetically in the case of ATR) indicates greater scope and complexity.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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