Job description

• Altitude Trampoline Park is looking for a fun-loving, fast-paced, goal-oriented leader.
• If you are independent, opinionated, and looking to run a business unlike any other, we have the job for you!
• Represent Altitude Trampoline Park by maintaining a professional attitude and appearance in keeping with the park’s philosophy.
• Communicate and enforce all park regulations and jumping rules in a personable and professional manner.
• Communicate any potentially dangerous elements of the facility to the Manager and to a Director of Altitude Trampoline Park. Handle all transactions, including cash, with integrity.
• Ensure the accurate and complete registration/waivers.
• If uncertain consult with management prior to admitting anyone into the park.
• Attend ALL scheduled staff meetings, Participate in and help facilitate staff training, Be on time for your shift.
• Properly open and close the front desk/park each day as needed according to Standard Operating Procedures.
• Accurately book, change and cancel jump appointments.
• Acknowledge and greet everyone who enters and leaves the facility.
• Provide detailed descriptions of the park, birthday packages, services, facility features and hours of operation.
• Utilize park computer with skill and proficiently.
• Answer phone promptly and use the guest’s name during phone conversation Actively promote the park, birthday packages, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guests’ questions and concerns professionally and courteously.

• Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
• Maintain a clean, safe, fully stocked and well organized work area.
• Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings.
• Assist in all areas of operation as requested by management.
• Communicate to management any and all occurrences involving staff or guests in the park that require attention.

Job Types: Full-time, Part-time

Pay: $7.50 - $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Weekly day range:

• Weekend availability

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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