Responsibilities:

• Individual Sprint Planning: Establish an appropriate plan for individual Systems Analyst work within each sprint.
• Providing consistent and accurate estimation of Story Points
• Planning Appropriately for fly-ins
• Ensuring that the plan takes full advantage of Systems Analyst work capacity
• Completion of Sprint Tasks: Carry out individual Systems Analyst tasks within a sprint, according to the established sprint plan.
• Updating task progress within JIRA: completed tasks are updated with a basic description of what was completed and where to find the output, In-progress multi-day tasks are updated daily to indicate what has been done and what remains to be completed on the task; including any roadblocks to progress, Systems Analyst creates timely responses to notes from other team members.
• Completing tasks per sprint plan
• Documenting completed tasks appropriately in an area accessible to the team and IT Leadership
• Investigative and Diagnostic Skills: Problem determination, workaround resolution, root cause analysis, incident management
• Identifies problems in a timely manner
• Works with business areas to create viable workaround to minimize downtime
• Quickly identifies the root cause of outages and problems and shares that information with IT downtime reporting them
• Effectively manages incidents by communicating clearly with vendors, other IT areas and the affected business groups.
• Documentation/Communication/Presentation of BSDA Work
• Presentation of Systems Analyst work is: complete, accurate, organized, appropriate for the intended audience
• Provide on-call/after hours support

Required Qualifications

• Bachelor's Degree
• 3-5 Years of relevant work experience
• 1-3 years of Financial Industry experience
• Demonstrates experience in software test and quality assurance to validate product functionality and compliance specifications
• Proficiency with Microsoft Office Suite
• Skill in creating and maintaining technical documentation
• Effective communication skills; verbal, non-verbal and written; and ability to communicate on all levels of the organization
• Analytical thinking and ability to interface effectively and establish quick credibility with different business areas
• Understand end to end PFCU business process
• Demonstrating a clear understanding of the task or assignment
• Understanding how the task fits into the larger work of the team and how it supports the goals of the business partners (business acumen)
• Utilizing the right tools for the task
• Demonstrating knowledge of basic office productivity software and Agile team tools
• Strong organizational and time management skills
• Responsible and independent
• Able to take initiative and work on multiple projects at one time
• Attentive to details, strong verbal and written communication skills
• Strong customer service and phone skills
• Proficient in problem solving
• Able to be flexible and adjust to changes in business needs
• Excellent member service and conflict resolution skills
• Clear and open communication skills

Preferred Qualifications

• Proficiency with MS SQL Server 2012 or higher
• Post Graduate Degree

The hiring range for this position in California is $84,788 to $113,740 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.