Job description
Position Information
Ball State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana. Learn More
Position Title
Enterprise Systems Administrator Analyst
About this Opportunity
Ball State University Information Technology is seeking a highly motivated employee to manage, maintain, and oversee Ball State University’s enterprise virtualization platforms. This position will be responsible for the on-premise enterprise virtualization platforms including support of hardware, operating systems, security, data protection, performance, and uptime of the environment.
Inclusive Excellence Statement
At Ball State University, inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We encourage applicants to familiarize themselves with our
Inclusive Excellence Plan to learn more about our commitment and to identify how you might contribute to these efforts.
Benefits and Community
Live Near Your Work - If you are considering living near the Ball State area, please visit the following link to learn more about relocation and living in east central Indiana:
https://www.bsu.edu/about/live-near-your-work
FLSA
Computer Professional Exemption
Hrs/Week
40
Length of Assignment
Full-Time At-Will
Position Function
Oversee and manage the multi-user servers utilized across campus; administer the university’s enterprise class server operating systems and monitoring infrastructure; work with networking and security groups to ensure current security policies and compliance is maintained; provide Tier 2 support for operating system issues and/or problems experienced by a department’s local administrator; coordinate the reporting of potential bugs to Microsoft.
Minimum Education
Bachelor’s degree from an accredited institution; Or, in lieu of Bachelor’s degree: Associate’s Degree plus an additional combination of education or experience in IT equivalent to 2 years. Or, High school diploma or GED plus an additional combination of education or experience in IT equivalent to four years
Minimum Experience
Three or more years of experience in systems analysis and administration on
enterprise server operating systems and enterprise virtualization platforms.
Minimum Other
Authorization to work in the US
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Preferred Education
Bachelor’s degree in information technology or related technical field.
Preferred Experience
Experience with distributed file systems, storage layout and design, software / firmware patching and remediation, and integration of complex computer systems. Experience with standard network protocols such as TCP-IP, iSCSI and SSH. Experience with scripting tasks using PowerShell, managing Active Directory, and configuring folder and share permissions in troubleshooting/ resolving highly complex integration issues involving multiple technologies, across multiple platforms and datacenters (both on premise and cloud based); experience with VMware; experience with Windows Server operating systems; experience with Linux; project management skills.
Preferred Other
Pre-Employment Screening
Requires successful completion of a background check and education verification.
Position Title(s) Supervised
None
Required Certifications
EEO Statement
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.
About Ball State University
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.
There's more to discover IN Indiana! Visit the following link to learn more:
IN Indiana
Department
Financial Info Systems & Technology:120120
Department Information
The minimum salary for this position is $63,000.
Department Email or Phone Number
285-1605
Duties & Responsibilities
Ranking
1
Job Duty
Responsible for all areas of on premises virtualization implementation and integration, including support of: hardware, operating systems, security, data protection, performance monitoring and tuning, cloud integration, capacity planning, storage allocation, workload management, and problem determination/ resolution; recommend, evaluate and implement any tools, add-ons or plug-ins; contribute to the growth, reduction, or modification of the virtual environment by detecting usage patterns, interpreting data, and making decisions based upon this data; share knowledge, provide recommendations to management, and collaborate with teammates; provide insight including details such as billing and cost estimates as needed.
Ranking
2
Job Duty
Analyze, design, implement, manage and maintain the University’s enterprise virtualization environment; actively seek opportunities to improve existing practices and procedures; apply technical knowledge of networks, operating systems and utilities to the virtualization environment; create or edit baselines and baseline groups; troubleshoot and repair any virtualization issues; maintain system performance via monitoring, logfile analysis, and performance tuning; troubleshoot system hardware, software, and operating system issues as needed.
Ranking
3
Job Duty
Ensure performance, uptime, and security of IT managed servers (both physical and virtual) meet the needs of the users; acquire, install, or upgrade components and software to help meet these needs; make sizing recommendations and help implement automation as needed; maintain and implement security policies as needed or directed; configure, maintain and deploy Group Policies as needed or directed; train and collaborate others as needed; provide technical support and guidance for projects and issues related to enterprise systems and infrastructure.
Ranking
4
Job Duty
Perform initial configuration of new IT managed servers and infrastructure (both physical and virtual); install and configure current University approved software; ensure configuration of access rights for backup/recovery, and monitoring / management; perform recovery of failed systems in the event of a disaster or mishap; perform operating system troubleshooting as needed; implement consistent system configuration on new and existing servers.
Ranking
5
Job Duty
Report potential problems to local administrators and coordinate corrective action as required; provide Tier 2 & 3 support to local administrators as needed; act as administrator and provide guidance or recommendations on any systems that may not have local administrators assigned within various departments and/or University business units.
Ranking
6
Job Duty
Respond to and take corrective action in response to system alarms and failures; analyze console messages and logfiles; use vendor manuals and other documentation to resolve problems as needed; contact and communicate job and/or system status with applicable support personnel, vendors and University Operations; on-call availability required during downtime events.
Ranking
7
Job Duty
Work collaboratively with the University’s security team and other business units and departments to help adopt and implement effective security practices on IT managed enterprise systems and infrastructure.
Ranking
8
Job Duty
Work with appropriate staff and vendors to implement, evaluate and report on special project activities; assist with creation and/or modification of any applicable procedural documentation as required; collect, analyze and report on any applicable data to help track project outcomes; generate and present reports and graphical summaries as requested.
Ranking
9
Job Duty
Manage and maintain Solarwinds; maintain a level of technical knowledge consistent with assigned responsibilities; read, understand, and interpret technical literature; attend applicable training sessions.
Ranking
10
Job Duty
Serve as backup to the
Enterprise Systems Administrator, and Senior Infrastructure Analyst.
Ranking
11
Job Duty
Perform other related duties as assigned.
Posting Detail Information
Posting Number
202301303P
Desired Start Date
07/01/2023
Position End Date (if temporary)
Open Date
05/15/2023
Applications Accepted Through Date
06/01/2023
Open Until Filled
No
Information regarding transcripts
The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.
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