Job description
We are currently accepting applications for a Per Diem Registration Clerk/PBX Operator I. This position will be scheduled as needed with a varied shift of day and evening hours. This may include weekdays/nights and weekends depending on the needs of the department.
The purpose of this position is to register patients in an efficient and accurate manner, following hospital policy and procedure. Insure that accurate patient information is obtained and keyed into the computer system. Receive visitors and patients, ascertain their needs and direct them accordingly. The receptionist will work closely with the staff and physicians, outside doctor’s offices, patients, medical staff, insurance companies, and other hospital and URMC employees. Courteously assists patients, patient families, and visitors as needed. Utilizes good communication skills. Demonstrates superior customer service skills and adheres to the JMH Standards of performance. Functions as a calming influence during high volume/high stress periods.
According to specified procedures, operate a console telephone switchboard in order to relay incoming, outgoing and inter-office calls. Performs various hospital communications and clerical duties. Acts as hospital receptionist.
QUALIFICATIONS AND EXPERIENCE:
High School diploma or equivalency, plus completion of a keyboarding and medical terminology course preferred. Basic computer skills are required, Word, Excel. If no medical terminology, must complete medical terminology course provided by the hospital. Three months in a healthcare field preferred. Great customer service skills required.
Benefits:
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Night shift
- On call
- Weekend availability
Ability to commute/relocate:
- Wellsville, NY 14895: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.