Supervisor, Operations Management - 2nd shift
Job description
Job Title: Supervisor, Operations Management - 2nd shift
Job Location: Rochester, NY
Job Code: CS20220112-94114
Job Description:
- Supervises individual(s) typically consisting of support level employees.
- Provides day-to-day work direction for direct report(s), focuses on maintaining steady workflow and productivity and resolving operational decisions.
- Provides input on hiring, firing, promotion, performance and/or compensation decisions for direct report(s).
- Reports to Senior Supervisor or higher.
- Communicates with parties within and outside of own team, which may include customers or vendors.
- Explains and interprets policies, practices and procedures of the area of responsibility to others within the organization.
- Plans and establishes operational objectives for a team within a clearly defined job area.
- Delivers operational results that have some impact on the achievement of departmental results. Assigns tasks to a team to achieve operational targets, service standards, etc.
Basic Qualifications:
- Bachelor’s degree and a minimum of 2 years of prior related experience or 2 years post-Secondary/ Associates Degree with a minimum of 6 years of prior related experience.
Preferred Qualifications:
- Efficiently communicates with parties inside and outside of own team to explain and interpret policies, practices, and procedures.
- Able to adjusts basic procedures and processes.
- Experienced planning and establishing operational objectives for a team with some impact on department results
- Understands basic supervisory and lean approaches and has practical knowledge of job area.
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