Summary

The Supervisor of Infrastructure Automation & Storage/Backup will lead a team responsible for the architecture and delivery of infrastructure solutions leveraging on-premise automation toolsets. Additional responsibilities include overseeing the implementation of on-premise infrastructure automation capabilities leveraging IaC (Infrastructure as Code) to build self-service capabilities. This role also to provide technical insight, strategic direction, peripheral vision and ongoing operations management for the Enterprise Storage and Backup team. This position will work with IT and business stakeholders, appropriate technology teams, vendors, and APS leadership to ensure that the services delivered meet the company needs and strategic plans.

Minimum Requirements

• Bachelors' degree in Information Technology or related field and 5 years' prior relevant experience or equivalent combination of education and directly related experience plus 1 year leadership skills.
• Requires advanced knowledge of job area typically obtained through advanced education combined with experience

Responsibilities/Accountabilities:

• Lead the overall strategy and roadmap for the Infrastructure Automation & Enterprise Storage teams.
• Oversee the Infrastructure Automation team to deliver successful solutions that drive business value.
• Ensure that automation produced meets policy, regulatory, architectural, and security standards.
• Manage data backup, recovery, offsite storage, and disaster recovery tests.
• Work with technical and project teams across the IT organization to implement Enterprise Storage and Back-Up solutions that are optimized with configurations to meet current and anticipated business needs
• Conduct presentations, work with project teams, and authorize content aimed at educating about our standards, strategies, and best practices, including establishing, documenting, and communicating technology standards
• Identify and assess risks in implementing business innovations.
• Produce metrics and status reports to present infrastructure performance and work initiative progress to leadership
• Work with IT leaders and Project Managers to assist with resource planning, vendor assessment, and other tasks to provide technical expertise
• Lead innovation efforts and feasibility of the latest technologies and solutions along with the preparation of business case justifications and value proposition demonstrations
• Document designs, processes, projects, tools, standards, and techniques and ensure documentation is maintained and relevant
• Create opportunities to bring DevOps processes to more traditional operating models, driving agility and speed to infrastructure operations.
• Monitor and remain abreast of emerging technologies for possible introduction into the organization
• Ensure development and training of the teams on operational practices and service management.
• Manage vendor relationships in all related technologies to deliver services effectively and efficiently.
• Lead the team using Agile methodology as appropriate.

Major Accountabilities

1. Leads and directs construction efforts statewide to provide efficient reliable power to our customers.
2. Manages exempt professional or non-exempt technical employees (typically entry to intermediate level)
3. Defines short-term goals, priorities, and operational plans to ensure team goals are aligned with the goals and priorities of the organization
4. Adjusts departmental plans and priorities to address resource and operational challenges
5. Makes decisions guided by policies, procedures and business plans, with limited guidance and oversight from manager
6. Creates and promotes a productive work environment, ensuring that necessary skills and competencies are in place to meet the goals of the unit
7. Coaches team members on performance, completes employee performance evaluations and recommends pay actions
8. Provide technical guidance to employees, colleagues, and/or customers

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.