Job description
The Office of Undergraduate Studies invites applications for the position of Student Success Coaching (SSC) in the Office of Undergraduate Studies. From admission to graduation, the units of the Office of Undergraduate Studies at the University of Utah provide every student with an exceptional educational experience that empowers them to lead transformational lives wherever their educational and professional futures take them.
The SSC position reports to the Director of the Student Success Coaching Program. The position is fully-benefitted, year-round, 1.00 full time equivalency. Target start date: August 1, 2023.
Student Success Coaches (SSCs) have a unique role at the University of Utah, providing individualized, holistic support for undergraduate students whatever their program of study, constellation of identities, or progress towards graduation. SSCs serve students at the intersections of multiple domains, from academic to health to financial. SSCs are trained coaches—through a partnership with InsideTrack/Strada Education Network—who prioritize student well-being, centering authentic relationships and research-based student success praxis. Our mission is to assist all students in gaining access to a high-quality college education and a rich and meaningful college experience.
SSCs strive to be a force for equity and inclusion at the University of Utah and beyond. SSCs recognize structural racism as a barrier to full access and utilize critically-informed college student development, learning, and persistence theories to assist new, transfer, and current students in successfully navigating the University environment. SSCs assist students in building appropriate help-seeking and self-advocacy behaviors that enable them to overcome obstacles and promote engagement in opportunities within and beyond the University classroom. This work is student-driven, evidence-based, data-informed, and affirming each students’ capacity for self-direction, personal growth, academic success, and timely degree completion.
Priority Review of applications begins on April 17, 2023.
Priority Review of applications begins on April 17, 2023.
Responsibilities
- Provide individual guidance and coaching for new, transfer, and continuing students with diverse backgrounds and identities, including those from lower-SES and marginalized backgrounds, linking them to campus opportunities and support resources
- Engage in coaching training in an initial cohort with InsideTrack or via a trained-trainer as a member of subsequent cohorts and sustained professional development.
- Develop a working knowledge of University of Utah departments, resources, services, and procedures and foster relationships with colleagues and campus partners
- Utilize critically-informed student success and persistence, student identity development, and learning theories to shape student interactions
- Utilize multiple modalities for student interaction, including texting, phone, and email, and for meeting with students, including in-person, phone, interactive video conferencing, and online chat services.
- Document coaching sessions and procedures for following up with students that sustain students’ success and create reports to demonstrate impact of the SSC program
- Support students connected to various scholarship programs found throughout the University of Utah community
- May be an embedded resource for specific colleges, departments, programs, and or to student populations
- Develop and utilize resources and collaborations to enhance program effectiveness, including printed literature, web sites, strategy videos, social media postings, presentations, workshops, and partnerships with campus programs, departments, and faculty
- Engage the work in ways that reflect a professional committed to equity, diversity, and inclusion
Minimum Qualifications
- Bachelor’s degree + four years of related experience or 12 years of related experience or Master’s degree
- Experience building effective working relationships, including ability to communicate effectively orally and in writing, across socio-cultural difference with students, staff, faculty, and administration
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
- Master’s degree with relevant experience
- Experience working with students from diverse backgrounds
- Experience working with students individually and in groups
- Strong ability to work independently
Type
Benefited Staff
Special Instructions Summary
Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34
CFR
part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action ( OEO /AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
For more information: https://www.utah.edu/nondiscrimination/
To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
Office of Equal Opportunity and Affirmative Action ( OEO /AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
For more information: https://www.utah.edu/nondiscrimination/
To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior
URS
service, may elect to enroll in
URS
if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from
URS
are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Please indicate if you meet the following minimum qualifications for this position: Master's Degree OR Bachelor’s degree + four years of related experience OR 12 years of related experience.
- Yes
- No
Applicant Documents
Required Documents
Optional Documents
- Resume
- Cover Letter
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
Open Date
03/13/2023
Requisition Number
PRN34178B
Job Title
Student Success Coach
Working Title
Student Success Coach
Job Grade
D
FLSA Code
Administrative
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
40 hours/week; variations given remote needs of students and staff. Some evenings and weekends will be required.
VP Area
Academic Affairs
Department
00025 - Student Success Initiatives
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$50,000/yr.
Close Date
Open Until Filled
Yes
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