Job description

Job Summary:

As a Retail Store Manager, you will be responsible for the management and leadership of a Yankee Candle Store. This includes overseeing a staff of 4-10+ employees (depending on store volume) to achieve sales, organization, guest engagement, and profitability goals.

Details:

The Retail Store Manager is responsible for maintaining service and operational standards; supervising, coaching, counseling and training staff; ensuring adequate staffing through consistent recruiting and networking efforts; ensuring visual merchandising/presentation and operational standards; providing superior guest service and engagement; maintaining store facilities; ensuring safety and security for guests and staff; managing all human resources related issues; effectively managing the store inventory (control and processing); preparing cash reports and merchandise orders; and other similar duties pertaining to the management and operation of a retail store.

The Retail Store Manager’s expectations of which they will be reviewed upon are as follows: statistical measures called KPOs or Key Performance Objectives, specific job responsibilities (such as those listed above), and leadership competencies that have been recognized as essential leadership skills for success in Yankee Candle management roles. Those leadership competencies include: self-awareness, effective communication, learning, flexibility, model uncompromising ethics, align the team, drive for results, and executes flawlessly.

Minimum Requirements:

• High School Diploma/GED or equivalent experience.

• 3+ years; supervisory/management experience in a retail sales environment or similar fast paced, guest service environment, preferred.

• Previous experience in a retail sales environment with increasing levels of responsibility and strong business acumen in general retail practices and procedures.

• Ability to use a computer terminal to process information and transactions required.

• Demonstrated ability to effectively lead/direct, coach and train others in a retail setting, and the ability to relate well using communication, interpersonal, diplomacy and related skills required.

• Experience in a specialty retail environment required.

Hours:

Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as operational need may require.

Ability to travel and work shifts in other stores in the district as necessary is desired.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Greenwood, IN 46142: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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