Job description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our team of Auto Parts professionals.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed, and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing the quality of delivery service using Delivery Management System
• Overcoming roadblock problems for customers and chart effective solutions
• Handling cash returned by drivers and keep accurate records
• Inspecting returned parts and cores and preparing them for return to the Distribution Center or manufacturer
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications

• Minimum 18 years of age. High school diploma or equivalent
• Passion for delivering customer care. Excellent verbal and written communication skills.
• A keen sense for seeing, hearing, and remembering part numbers and line codes
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and downstairs
• Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
• Valid Driver's License.

Job Type: Full-time

Pay: From $13.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: One location

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