Job description
- Responsible for the efficient operations of agency/state specific contracts and clinical operations
- Budget management, personnel management (including hiring appropriate numbers of staff to meeting contract quality and time requirements) and performance management of contract deliverables and requirements.
- Mentor, lead and manage that state’s UM Management Team.
- Serve as the primary point of contact for the Agency and eQHealth Solutions.
- Actively participates in provider outreach and training throughout the state.
- Provide project documentation system, to record and ensure all project activities are executed in accordance with contract requirements.
- Build and maintain relationships with stakeholders and other related organizations as needed to achieve contract requirements.
- Report significant issues in a timely manner to the SVP of Government Programs and prepare routine progress reports in accordance with contract deliverables.
- Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
- Identify resources needed and assign individual responsibilities as needed.
- Review all written contract deliverables and reports before they are due.
- Responsible for internal quality control program (IQC).
- Minimize exposure and risk on contract.
- Ensures contract documents are complete, current and stored appropriately.
- Provides courteous and prompt service to all internal and external customers.
- Remains available to the Agency at all times through telephone or email.
- Travels to designated locations for all regularly scheduled meetings with the Agency and for any meetings that are additionally requested.
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