Staff Technician II

Full Time
Norfolk, VA 23510
Posted
Job description
Description

The City of Norfolk's Department of Human Services is seeking to hire a Staff Technician II for the DHS Human Resources unit. This position will support the department by performing administrative work associated with processing high volume personnel and payroll transactions. Responsible for records management of DHS personnel files.


Essential Functions

Essential functions include but are not limited to:


  • Serves as the assistant to the departmental payroll representative for over 500 employees.
  • Performs administrative work associated with onboarding new hires, such as reviewing benefit and payroll paperwork.
  • Responsible for payroll activities such as analyzing the department’s payroll verification report and generating Personnel Status Reports, reviewing punch correction/record of compensation forms, and entering hours into the PeopleSoft system. Researches payroll discrepancies and makes corrections when needed.
  • Handles employee’s inquiries regarding their paycheck and leave balances.
  • Administer the background check process for the department.
  • Verifies sick leave balances for the Retirement Office.
  • Explains policies and procedures to employees, supervisors, and managers.
  • Responsible for records management of DHS personnel and DHS files.
  • Performs other duties as assigned

Education/Experience

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with an associate degree, diploma or equivalent. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.


  • One year experience as support staff required.
  • Two (2) years of experience functioning in a high volume administrative/payroll role preferred.

Additional Information & Requirements

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires.


WORK HOURS: 8:30 a.m. - 5:00 p.m., Monday - Friday
LOCATION: 741 Monticello Avenue

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