Specialist, Learning & Development (Remote)

Full Time
Remote
Posted
Job description
Job Description Summary:

Maximus is in search of a Learning & Development Specialist, in the Leadership & Professional Development team. This position aligns to the Global Learning & Organizational Development (L&OD) function for Maximus that is a part of the Corporate Human Resources organization. The L&OD team oversees key talent management and development processes, programs, and services that are designed to develop and enhance the skills of our employees. The individual in this role will work closely with multiple stakeholders including management, internal partners, and external vendors to ensure the successful ongoing delivery and operations of a variety of learning projects and programs related to Leadership & Professional Development.

Job Summary:

Essential Duties and Responsibilities:

  • Support the implementation of communication and change management strategies to drive participation and impact for courses and programs
  • Support discovery activities to determine the desired performance outcomes and existing performance gaps based on business needs
  • Provide effective project intake with development of project plans including key milestones and deliverables. Report and update leadership as appropriate or required
  • May occasionally facilitate and deliver classes as appropriate and necessary to key populations including our Supervisors, Managers, and Leaders
  • Responsible, in collaboration with the operations team, for the maintenance, assignment tracking, measurement strategies, reporting, and additional activities required for all courses in the LMS.
  • Collaborate with the Operations and Leadership & Development team to develop metrics and evaluations to track program effectiveness, impact and embed continuous improvement.
  • Deliver timely and relevant reports to stakeholders that communicate program effectiveness in an efficient and clear manner.
  • Collaborate with the Operations Team to package, deliver and manage programs through the Learning Management System, as needed
  • Support additional HR programs and projects related to Employee Engagement and Diversity, Equity, and Inclusion as required by HR Leadership
  • Create and develop Corporate Learning & Development curriculum and materials based on proven adult learning techniques including ADDIE, Rapid Course Development, and Adult Learning Theory.
  • Create and develop Corporate Learning & Development scenarios and updates comprehensive environment data resources to ensure that the Corporate Learning & Development systems mimic the production environment tools used by employees daily.
  • Collaborate extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
  • Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards
.- Teach instructional programs in accordance with course requirements and organize materials to be presented.
  • Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace and integrate results into new and existing course curriculum.
  • Review, evaluate, and modify existing and proposed curriculum and recommend changes to policies and procedures, as applicable.
  • Develop and create Corp Learning & Development resources and maintain/update systems Corp Learning & Development environment and library of Corp Learning & Development resources to align with operational excellence.
  • Responsible for adhering to established safety standards.
  • Ability to develop solutions to a variety of problems of moderate scope & complexity.
  • Experience using and applying general knowledge of concepts, principles, industry practices, and standards.
  • Ability to contribute to the completion of organizational projects & goals.
  • Ability to communicate on complex or sensitive issues and/or draft responses for supervisor or manager.
  • Perform other duties as assigned by management.

Minimum Requirements:
  • Bachelor's degree in related field required. Additional years of relevant experience will be considered in lieu of Bachelor's degree.
  • 3+ years of experience in the area of Corporate Learning & Development required.

Proficient Microsoft Office skills, PowerPoint Skills, Excel Skills

  • Ability to communicate effectively and function independently as a part of a remote team
  • Demonstrated Instructional Design/Development Skills and some experience with e-learning authoring tools
  • Ability to quickly adapt to new business needs and strategies, flexible in alignment and approach based on market trends
  • Demonstrated experience in creative and innovative application of technology for business change
  • Strong data analysis and interpretation skills, and the ability to translate data into insightful conclusions
  • Must have the necessary drive and ability to lead change to implement initiatives
  • Excellent written, verbal, and interpersonal skills with all levels of employees as well as superior facilitation skills (both virtual and in-person)

Additional Preferred Qualifications:

  • Cornerstone on Demand administration experience
  • Ken Blanchard administration experience
  • Franklin Covey administration experience

MAXIMUS Introduction: Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. EEO Statement: EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency: Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Posted Max: USD $75,555.00/Yr. Posted Min: USD $42,400.00/Yr.

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