Job description

Shuttle Driver

JOB DESCRIPTION

JOB TITLE: Shuttle Driver

POSITION: Non-Exempt

RESPONSIBLE TO: General Manager – Assistant General Manager

Scope and General Purpose

To provide excellent service to guests while operating a passenger vehicle (van or shuttle bus) safely and efficiently.

***The working schedule is solely based upon the needs of the hotel business, meaning that the hours worked are

directly affected by the hotel’s occupancy. ***

Essential Duties

1. Provide a welcoming environment before, during, and after transportation for guests to and from the hotel which includes:

• Greet and acknowledge guests at arrival and departure of vehicle
• Provide assistance with boarding or exiting the vehicle
• Load and unload guest luggage
• Offer beverage or snack if available
• Maintain comfortable temperature in route
• Maintain specified radio station en route
• Ensure radio communications are in good working order.
• Provide guests and passengers with appropriate information regarding hotel amenities and services, entertainment, and local attractions within area.

2. Process all incoming radio communication ensuring professional and accurate radio etiquette

3. Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.

4. Maintain knowledge of hotel services and features and knowledge of the surrounding area including routine pick- up and drop-off destinations

5. Ensure all pick-up and drop-off times are efficient and punctual

6. Inspect exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lamps, air-conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle.

7. Ensure inside and outside of vehicle are properly cleaned and fuelled on an ongoing basis.

8. Keep interior of vehicle neat and clean.

9. Monitor vehicle condition and records and reports malfunctioning items or damage

10. Monitor traffic and weather conditions and notifies management of potential problems.

11. Report accidents or other safety situations to management immediately.

12. Maintain a clear drive-up/drop off area.

13. Clean hotel entrance, valet stand, and luggage carts as needed

14. Complete checklists, forms, logs, and reports accurately and on time as required by state and local law.

15. Attend required meetings and pre-shift meetings.

16. Communicate effectively with supervisors, co-workers, and other departments

pg. 1

Shuttle Driver

17. Provide security for guests, employees, and property by

18. Adhering to security procedures for guest room keys and master keys.

19. Understanding all hotel emergency procedures

20. Reporting any suspicious activity to management

21. Abides by all Hawkeye Hotels policy and guidelines as outlined in the Hawkeye Hotel Employee Handbook

22. Performs all other duties assigned

Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

• Knowledge/Experience o Minimum one-year prior experience in related field involving operating a passenger van and/or shuttle bus. Must possess valid driver's license for three consecutive years with no violations and with appropriate endorsements. Passing a physical exam may be required by Department of Transportation.
• Availability o must be able to work a varied schedule including nights, weekends, and holidays
• Communication Skills o Ability to read, write, and speak English
• Mathematical Skills o Possess problem solving skills, attention to detail and execute tasks flawlessly
• Technical Skills o Ability to operate and control equipment such as POS systems, beverage machines, computer, and calculator

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to sit for long periods of time, use hands and fingers to manipulate, hold and carry objects. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Noise level is affected by number of guests using the shuttle service.

- Driving in different types of weather conditions to include rain, ice, snow.

- May require driving in heavy trafgfic

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Eagan, MN 55122: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.