Job description

SUMMARY

As a Showroom Usher you will provide quality, one of a kind service to all Grand Theater guests. You will assist by escorting guests to their seats, answering questions and locating facilities such as the restrooms and other Grand Theater amenities. As a Showroom Usher you will also be in charge of setting up the Showroom for events and manning the re-entry post during the event.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Listen and respond to guest inquiries using a positive, clear speaking voice.
• Answer questions and offer assistance to provide guest satisfaction.
• Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
• Use linens, table toppers and table numbers to set-up showroom seating.
• Check guest’s tickets for seating numbers and direct/escort the guests to their seats.
• Stand at podium in re-entry area (making yourself visible to guests) during events.
• Comply with hotel rules and regulations for the safe and efficient operation of Hotel facilities.
• Other duties may be required depending on the event and the needs of the Hotel.

EXPERIENCE

• Enjoy working with public.
• Ability to provide quality customer service.
• Ability to solve problems quickly and courteously.
• Excellent communication and problem solving skills, including ability to maintain composure under stress.

EDUCATION

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS

Stand, walk, bend (at neck & waist), reach (above & below shoulder level), and squat for duration of shift, walking 2-4 miles during an 8-hour shift. Simple grasping, repetitive use of the hands and fine hand manipulation is required to complete essential functions. Lift, grasp, or otherwise carry items and material weighing up to 20 lbs.

OTHER QUALIFICATIONS

Minimum of 18 years of age, flexibility to work all shifts including holidays, nights, and weekend hours as business needs dictate. Ability to verbally communicate in English and attend and participate in meetings in order to be informed of new rules, regulations and procedures and to discuss other concerns of the Hotel and/or department

Job Type: Part-time

Pay: $13.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Paid time off
• Referral program

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Reno, NV 89502: Reliably commute or planning to relocate before starting work (Required)

Experience:

• customer service: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: One location

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.