Job description

Bortek Industries, Inc. a locally owned and growing facilities maintenance organization in Mechanicsburg, PA has a select opportunity for a Service Writer.

For nearly 50 years Bortek has had a tradition of providing the best solutions to our customers for a variety of their facility maintenance needs. From superior lines of industrial floor care equipment backed by our top-quality service team to commercial janitorial supplies that keep our customers' facilities looking their best, Bortek has a solution to fit our customers' needs and budgets.

We set ourselves apart from the competition with superior products, but most importantly with outstanding people. We are committed to providing responsive, knowledgeable service to our customers and we can only do that by attracting great talent. If you are ready to join an industry leader, and are dedicated to exceeding customer expectations, send us your resume today.

THE JOB:

• Professionally handling customer repair requests from start to finish.
• Preparing repair quotes for customers.
• Communicating repairs needed and selling the service to our customers.
• Following up on parts needed to complete repairs.
• Billing and Accounts Receivable follow-up.

Requirements:

• 1 – 2 years of experience in a fast-paced office environment is required
• Aptitude for understanding customer needs and communicating solutions.
• Aptitude to quickly master internal database and software programs is essential; MS Office knowledge required.
• Team player with positive attitude, high energy level, and ability to establish customer rapport and build relationships.
• Excellent verbal communications skills, good listening skills.
• Strong follow up & problem-solving skills
• Ability to handle multiple tasks, productively and swiftly while maintaining attention to detail.
• Continually and consistently look for better ways to do the job
• Intellectual curiosity

*Benefits:

• Competitive compensation package. Base salary plus commission.
• Monday – Friday, 7:30 a.m. – 4:30 p.m. schedule (No Saturdays!)
• Medical, dental and vision care coverage.
• 401k with company matching
• Paid vacation time, 8 paid holidays per year.
• We also offer optional life insurance and supplemental insurance programs.

For a complete list of what we provide, check us out at www.sweeperland.com for more information. We require background checks and drug screening on all hires. Apply today!

EOE

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday

Shift:

• 8 hour shift

Education:

• High school or equivalent (Required)

Work Location: In person

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