Job description
SERVICE TECHNICIAN
FORT MYERS, FL
ON-SITE
8 TO 5 PM M-F NO WEEKENDS
PERMANENT -FULL TIME
$18 - $20 PER HOUR + 500 SIGN ON BONUS + BENEFITS
DESCRIPTION:
The Service Technician is responsible for providing technical repair and service work in the field. You may install and service a wide range of Shutter applications. Screen Rolldown, Aluminum Roll downs, Accordions and various types of screens and hardware. A Service technician may work in varying temperatures, at varying heights and be able to use industry tools such as power tools and tools of trade. Heavy lifting is required and the ability to diagnose and survey issues with recommendations and execution of repairs. Replacement of parts as well as the replacement and installation of equipment.
RESPONSIBILITIES AND DUTIES:
Qualified Service Technicians are required to ensure that the hardware they’re responsible for servicing or repairing is kept in good working order and is correctly diagnosed if any problems arise. They should also be able to repair, replace or install our line of products and possess the competence to perform the installation and replacement process. Their general range of duties includes:
Excellent communication and customer service skills.
Ability to follow clear instructions.
Enthusiastic team player.
Good problem-solving skills.
Exceptional attention to detail.
Trustworthy and Honest – even when things don’t go to plan.
Able to work solo or as a team.
General hand tool skills are advantageous but not essential.
Construction experience helpful.
Required Education & Experience
High school diploma or equivalent
Prior experience in customer service and office administration
BENEFITS:
Share the attractive rewards and benefits the client will offer to our candidates, such as:
FORT MYERS, FL
ON-SITE
8 TO 5 PM M-F NO WEEKENDS
PERMANENT -FULL TIME
$18 - $20 PER HOUR + 500 SIGN ON BONUS + BENEFITS
DESCRIPTION:
The Service Technician is responsible for providing technical repair and service work in the field. You may install and service a wide range of Shutter applications. Screen Rolldown, Aluminum Roll downs, Accordions and various types of screens and hardware. A Service technician may work in varying temperatures, at varying heights and be able to use industry tools such as power tools and tools of trade. Heavy lifting is required and the ability to diagnose and survey issues with recommendations and execution of repairs. Replacement of parts as well as the replacement and installation of equipment.
RESPONSIBILITIES AND DUTIES:
Qualified Service Technicians are required to ensure that the hardware they’re responsible for servicing or repairing is kept in good working order and is correctly diagnosed if any problems arise. They should also be able to repair, replace or install our line of products and possess the competence to perform the installation and replacement process. Their general range of duties includes:
- Installing new hardware and complex products while ensuring that they work correctly and safely
- Educating the customers on the correct use and upkeep of their products
- Repairing broken or damaged shutters in the field.
- Assessing hardware and installation functionality and preparing product in the field.
- Educating customers to invest in necessary replacements or vital repairs to key components and hardware devices to ensure performance.
- Handling customer relations in a professional and friendly manner
- Explaining complex installation, diagnostic and repair issues in a way that’s accessible to a nontechnical audience.
Excellent communication and customer service skills.
Ability to follow clear instructions.
Enthusiastic team player.
Good problem-solving skills.
Exceptional attention to detail.
Trustworthy and Honest – even when things don’t go to plan.
Able to work solo or as a team.
General hand tool skills are advantageous but not essential.
Construction experience helpful.
Required Education & Experience
High school diploma or equivalent
Prior experience in customer service and office administration
BENEFITS:
Share the attractive rewards and benefits the client will offer to our candidates, such as:
- Medical, Vision, and Dental
- Health Savings Account
- Life Insurance
- Company-Paid Short-Term Disability
- Parental Leave
- Mileage Reimbursement
- 401(k) & Company Match After 90 days of employment, and so much more.
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