Job description
JOB OVERVIEW:
Under the general guidance of the General Manager of Edison’s Eatery and Pub, responsible for providing efficient and courteous Food & Beverage service to all guests.
RELATIONSHIPS:
- Reports directly to the Edison’s Eatery and Pub General Manager
- Co-operates & communicates with other employees
- Interacts with guests
DUTIES AND RESPONSIBILITIES:
- Serves food and beverage to guests in established service style
- Promote image of the restaurant by displaying impeccable manners, diplomacy and tact towards guests
- Maintain constant flow of communication with and to the guests
- Always recommends specials, meals, appetizers, and/or beverages to the guests in an upselling manner and answers any questions
- Relays orders to kitchen following established procedures
- Monitors guests to fulfill additional requests
- Maintains supplies of plates, cutlery and condiments for side station; keeping station clean and orderly
- Assists Hostess in guests service greeting and seating
- Communicates politely and display courtesy to guests
- Communicates to his/her manager any difficulties, guest comment and other relevant information
- Sets and clears tables ensuring standards are met
- Follows the procedures on Cash handling and Bill presentation; including audit and closing all bills correctly
- Performs duties noted on the daily tasks & cleaning schedule
- Establishes and maintains effective employee working relationships
- Attends and participates in daily briefings and other meetings as scheduled
- Attends and participates in training sessions as scheduled
- Implements the policies and procedures including but not limited to:
- Rules and Regulation
- Health and Safety
- Grooming
- Quality
- Service
- Hygiene and Cleanliness * Perform other duties and tasks as assigned
QUALIFICATIONS:
- High School diploma or equivalent
- Food Hygiene awareness and at least basic training
- Ability to compute basic mathematical calculations
- Ability to provide legible written communication
- Previous job related experience
- First aid awareness
- Possess a friendly, upbeat & outgoing personality
Essential Skills:
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to prioritize, organize and follow through
- Ability to be a clear thinker remains calm and resolves problems using sound judgment
- Ability to work under pressure
- Ability to work an 8-hr shift in all types of conditions pertinent to the job
- Ability to comprehend instructions
- Ability to work cohesively with co-workers as part of a team
- Ability & willingness to perform job tasks according to established standards
- Must be flexible and able to work nights, weekends, and/or holidays as required
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Additional Compensation:
- Tips
Schedule:
- Monday to Friday
- Weekends required
- Day shift
- Night shift
- Overtime
Desired Skill(s):
- Handling cash accurately
- Processing credit cards
- Basic math calculations without a calculator
- Using Point of Sale software
- Using other restaurant software
- Making change accurately
- Operating a variety of equipment, such as fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines
Tip income:
- Yes
Job Types: Full-time, Part-time
Restaurant type:
- Bar
- Casual dining restaurant
- Fine dining restaurant
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Cedar Rapids, IA 52402: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Restaurant: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
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