Senior Program Director

Full Time
Roslindale, MA 02131
Posted 1 day ago
Job description

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

How You Will Be Making a Difference

With a team of up to 10 direct reports directly oversee and manage the portfolio of services that exist within the structure of the Safe at Home Programs in Somerville and Boston. Ensure efficiency in operations while holding high clinical quality and service excellence. Collaborate externally with referral sources and external stakeholders to ensure a steady flow of eligible clients and that we are meeting the needs of the community.

Essential Functions

  • Ensure services are coordinated and integrated. Regularly evaluate services and implement plans, with measurable outcomes, for continual improvement
  • Provide agency thought leadership for special initiatives offered through state funders; lead internal and external initiatives around such services (e.g., CBHI services, etc.) in collaboration with the VP and Directors in the Behavioral Health Division.
  • Plan, direct and oversee the activities within the assigned program(s).
  • Oversee all program(s) staff and provide regular one on one supervision to key leadership members.
  • Ensure regular feedback and guidance is provided for employee development and enhanced productivity. Administer the performance evaluations and performance management process. Participate in the selection and termination of staff. Promote a positive work environment.
  • Establish, maintain and nurture working relationships with community agencies, and federal, state, and local agencies to ensure a steady flow of eligible clients to program(s).
  • Establish, review and implement program(s) policies and procedures. Continuously consider new processes and initiatives to improve and/or expand services as appropriate.
  • Maintain effective working relationships with agency staff. Leverage the breadth and depth of agency resources available to ensure the successful management of the program(s). Responsible for compliance with policies of the agency at the Program(s) level.
  • Participate in the development and implementation of the annual operating budget for the program(s). Monitor performance against approved budget allocations, investigate variances, and implement corrective actions as necessary. Communicate with VP on issues related to productivity, budget, or budget requests.
  • Oversee the intake and discharge process and ensure all appropriate paperwork and all data entry is completed and delivered in a timely, efficient manner. Maintain program(s) census and ensure program(s) is following relevant MCE and agency guidelines.
  • Oversee risk management and participate in crisis resolution. Review, approve and process critical incident reports to Quality Management and appropriate staff.
  • Develop and prepare various reports as required, such as program(s) updates and share appropriate feedback with staff. Provide information on program(s) goals and objectives, treatment plans, resources and other pertinent information to appropriate collaterals as needed.
  • Attend monthly/quarterly meetings and represent program(s) and agency at internal and external meetings. Act as a liaison to providers and community resources.
  • Provide 24 hour on-call support and provide rotating coverage to assure 24/7 on call program(s) support.

Education and Experience

  • Proven leadership and management experience in a multi-disciplinary setting required and clinical experience required
  • Master’s degree in social work, Human Services and/or Education; independent licensure required
  • Prior experience in the field of child mental health/well-being and/or child education preferred
  • Knowledge of Child Welfare system with working knowledge of state agencies
  • Computer application skills (e.g. MS Office, SPSS, etc) required
  • Computer literate including Microsoft Office with the ability to learn new software applications

Valuing Diversity

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

  • Generous time off including up to 20 days per year for new full-time employees, plus 11 holidays, 5 sick days, and 2 personal days
  • Health and Dental Insurance that is effective immediately upon hire
  • Extensive training to new staff
  • Tuition reimbursement of up to $2,400 per fiscal year
  • 403(b) Retirement Plan with employer match
  • Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
  • And more!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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