Description

The Defense Group at Leidos has an opening for a Senior Network Analyst to support the GSM-O II contract at Fort Meade, MD

In this role, you will serve as a network Subject Matter Expert to support the Defense Information Systems Agency (DISA) with Defense Information System Network (DISN) delivery services to its customers, the Department of Defense (DoD) and national security organizations.

Services include the core telecommunications capabilities that enable the Warfighter to meet operational needs by providing world-wide telecommunications, supporting natural disaster relief, and conducting humanitarian assistance in peace time crises, regional conflicts, and at the same time executing on-going strategic deterrence activities.

Primary Responsibilities:

• Resolve highly complex trend analysis and reporting in a single threaded role
• Ticket management / analysis
• Customer RFI management
• Serve as a lone representative for the team briefing analysis summaries to Agency Director or their representative

You will also:

• Utilize in-depth knowledge of the technical principles, theories, and concepts of long-haul network infrastructure design, to analyze trend data from various reporting tools and sources to identify possible trends and critical failures, develop trends and metrics reports based on the findings, and coordinate meetings and supporting presentations based on this analysis to DISA managers and Senior Managers.
• Provide management insight into trends impacting DISA Network and Computing Services to influence the development of recommended solutions to reduce outage time, identify reoccurring issues (problem management), reduce days to root cause determination, decrease implementation time for permanent fixes, decrease problems due to changes, improve management decision making, and allocate resources based on DISA priorities to effectively and efficiently address and remediate reoccurring or critical failures.
• Analyze outages, incidents, and events for possible trends.
• Develop trend reports, and participate in DISA incident and problem management teams and working groups to assist with remediation of these issues.
• Utilize experience and knowledge to conduct a full scope analysis to provide timely, informative management analytical and trending reports on DISA Network, Computing and Applications Services to provide decision support to Agency leadership and management to improve performance and service delivery.

Basic Qualifications:

• Active DoD TS/SCI clearance
• Bachelor’s Degree w/ 12 years of related experience or Master’s degree w/ 10 years of related experience. Additional experience may be considered in lieu of degree.
• Experience with various Microsoft technologies such as MS Office 2013 and SharePoint
• Good oral and written communication skills

Preferred Qualifications:

• DoD 8750 IAT Level II certification (i.e. Security+)
• Ticket Management System experience (preferably GTMS or ITSM)
• ITIL V3 Foundations or ITL V4
• Experience briefing Senior Leaders

GSMO

Ft. Meade

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.