Job description
Advancing the World's Technology Together
Our technology solutions power the tools you use every day-including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you'll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what's possible and powering the future.
We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We're dedicated to empowering people to be their true selves. Together, we're building a better tomorrow for our employees, customers, partners, and communities.
What You'll Do
We are looking for a Foundry Customer Engineer (CE), Senior Manager to reside in Austin, Texas. This position will work together with internal sales and marketing teams to support the development and maintenance of foundry business relationships. The person will act as the primary engineering interface with the customer.
Location: Working Remote in Austin an average of 25-30% of domestic and international travel.
Req: 41391
- Technical program management, acts as a first line of response to customer technical and engineering requests.
- Facilitate/strengthen effective communication between the customer and factory in order to achieve business goals.
- Develop customer relationship, achieve customer satisfaction by responding to account actions and driving collaboration on effective solutions to meet customer and foundry goals.
- Partners with engineering and business groups at the customer and factory to ensure new product introduction (NPI) activities are meeting the schedule and technical requirements.
- Monitors factory performance on key customer indicators and initiates corrective action programs as needed with factory counterparts.
- Stay abreast of the latest technology developments in the semiconductor industry as they relate to Samsung's foundry offerings.
- Coordinate with sales and marketing teams to support new customer promotions with technical presentations and pre-sales engineering support.
- Complete other responsibilities as assigned.
What You Bring
- Bachelors in Electrical Engineering or related Physical Science with 15+ years of experience or Masters in Electrical Engineering or related Physical Science with 13+ Years of Industry Experience or PhD in Electrical Engineer or related Physical Science with 10+ years of Industry Experience.
- Experience in semiconductor process, product or device engineering required
- Previous work experience with major semiconductor foundry or Integrated Device Manufacturer companies preferred
- Knowledge of advanced process technology, design, test and product engineering a plus
- Strong customer orientation, good communication and presentation skills
- International Asia-Pacific experience a plus
- You're inclusive, adapting your style to the situation and diverse global norms of our people.
- An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
- You're collaborative, building relationships, humbly offering support and openly welcoming approaches.
- Innovative and creative, you proactively explore new ideas and adapt quickly to change.
#LI-MD1
Our total rewards programs are designed to motivate and engage exceptional talent. The pay range for roles at this level across all US locations and job function is displayed below. Within the base pay range, individual rates depend on a number of factors—including the role’s function and location as well as the individual’s knowledge, skills, experience, education and training. This is part of our comprehensive compensation package with annual bonus eligibility and generous benefits to help you live life well
Base Pay Range
What We Offer
An investment in your future, is an investment in ours. That's why we offer a diverse benefits package centered around the wellbeing of our employees and their loved ones. In addition to competitive compensation and the usual Medical/Dental/Vision/401k, our inclusive curation of benefits empower our people to care for their whole selves.
Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
Enjoy Time Away You'll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and an errand service.
Prioritize Emotional Wellness With on-demand apps and paid therapy sessions, you'll have support no matter where you are.
Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
Embrace Flexibility Benefits are best when you have the space to use them. That's why we facilitate a flexible environment so you can find the right balance for you.
Covid-19 Policy
To help keep our employees, customers, and communities safe, we've developed guidelines for our teams. Currently, we encourage vaccination for all employees, and may require it depending on job functions (e.g., traveling for business, meeting with customers). While visiting our offices or attending team events, we ask employees to complete a daily health questionnaire and complete a weekly COVID test. Our COVID policies are subject to change depending on public health, regulatory and business circumstances.
Equal Opportunity Employment Policy
Samsung Semiconductor is proud to be an equal opportunity workplace and affirmative action employer. We're committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. Our focus is on hiring teammates with humble expertise, kindness, dedication and a willingness to embrace challenges and learn together every day.
Applicant Privacy Policy
https://semiconductor.samsung.com/us/careers/privacy
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