Senior Manager, Forensic Technology - Digital Forensics

Full Time
Chicago, IL
Posted
Job description

BDO’s Core Purpose is Helping People Thrive Every Day. Our Core Values reflect how we manage our work, our relationships and ourselves. As an employee of the firm, you will live true to our Core Values of people first, being exceptional every day in every way, embracing change, feeling empowered through knowledge and choosing accountability. Our Core Values are the standards by which we conduct ourselves day in and day out, both internally and externally.

As a Senior Manager the candidate will lead a team of digital forensic examiners in addition to maintaining their own portfolio of client engagements. The digital forensics team’s core responsibilities are to provide outstanding responsiveness, consultative advice, management of forensic engagements, be outstanding to clients and drive the highest levels of client satisfaction. The right individual for this role will be able to appropriately manage and lead a team of high performing digital forensic professionals, cultivate teamwork across the team, create, maintain, optimize, and execute defensible and efficient workflows, processes, and BDO procedures that will ensure repeatability across clients and projects.

As there are several cities listed within this job description, we would consider candidates nationwide and able to work remote as long as willing to travel to client site as needed.

Essential Duties:
Leadership
  • Creates strategic initiatives that provide the highest levels of operational efficiencies which simultaneously drive-up employee and client satisfaction
  • Stays on top of industry and technology trends, new tools, and overall knowledge of the forensic technology marketplace in the service of our clients and the digital forensic team

People Management
  • Engages, supervises, and manages teams effectively, within the standards of our Core Values
  • Appropriately allocates team members to projects ensuring positive load balancing from a utilization perspective while meeting the project requirements
  • Ensures team members are communicating internally and externally in a timely fashion and consistent with any group/client service level agreements
  • Creates, modifies, and tracks Key Performance Indicators (KPIs) for each team member and manages in an ongoing basis

Client Management
  • Manages multiple workstreams across the assigned portfolio of clients, including both upstream escalation paths and downstream day-to-day management
  • Cultivates and deepens client level relationships using a true consultative approach
  • Responds directly to client requests and provides consultation within the framework of our practice service model
  • Develops, actively communicates, and manages project plans for clients including consultation on processes and tools to meet project goals
  • Develops and executes e-discovery protocols and regulatory processing and production requirements
  • Consults with clients on the capabilities of the broader forensic technology practice
  • Translates highly technical information to non-technical clients

Technology
  • Uses and leverages a broad range of outputs from varied commercial collection and analysis toolkits (ex. Encase, FTK, Axiom, Cellebrite, USB Detective, FTK Imager, and TD2U)
  • Analyzes and provides meaningful insights, interpretations, and guidance by leveraging data intelligence and data mining solutions (e.g., SmartSheet, Microsoft PowerBI, Microsoft Advanced E-Discovery, Trend Analyses) to educate and consult with clients regarding analysis findings

Supervisory Responsibilities:
  • Manages team and supervise staff

Qualifications

Education:
  • High School Diploma or GED, required
  • Bachelor's degree, preferred
  • MBA or other advanced degree taken into consideration

Experience:
  • Seven (7) or more years of digital forensics and incident response experience, required
  • Experience with creating affidavits, declarations, and reports of findings, required
  • Prior experience with expert testimony via deposition, hearings, or trial, required
  • Experience in project management for complex investigative matters involving varied data sources and jurisdictions, preferred

License/Certifications:
  • Two (2) or more industry certifications, strongly preferred. Example certifications include: EnCE, ACE, GCFE, CCE, CCPA.

Software:
  • Proficiency in Encase, FTK, and Cellebrite, required
  • Proficiency in Google Vault and O365 administrative consoles, preferred
  • Proficiency in Axiom and with TD2U devices, preferred

Language:
  • Spanish, Mandarin, Cantonese, French, German, and/or Hindi, beneficial

Other Knowledge, Skills & Abilities:
  • Excellent verbal and written communication skills
  • Strong analytical and critical thinking skills
  • Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously
  • Solid organizational skills especially the ability to meet project deadlines with a focus on details and quality
  • Ability to successfully multi-task while working independently or within a group environment
  • Build and maintain strong relationships with internal and client personnel
  • Provide an encouraging team atmosphere on engagements and contribute to the professional development of the team
  • Strong and effective people management skills are a necessary component of this role

Multiple Locations

Akron, Anchorage, Atlanta, Austin, Baltimore, Boca Raton, Boston, Charlotte, Cherry Hill, Chicago, Cincinnati, Cleveland, Columbia, Columbus, Columbus (BSC), Coral Gables, Dallas, Des Plaines, Detroit, Fort Lauderdale, Fort Lauderdale 301, Fort Worth, Gardner, Grand Rapids, Grand Rapids (BSC), Greater Philadelphia, Greater Washington D.C - Potomac, Greater Washington D.C. - McLean, Greenville, Harrisburg, Houston, Indianapolis, Jacksonville, Kalamazoo, Lakeland, Laramie, Las Vegas, Las Vegas - 6100 Elton, Long Island, Madison, Madison 8383, McLean, Memphis, Miami, Miami - Brickell, Milwaukee, Minneapolis, Nashville, Norfolk, Oak Brook, Orlando, Philadelphia, Phoenix, Pittsburgh, Raleigh, Reno, Richmond, Rosemont, Salt Lake City, San Antonio, St. Louis, Stamford, Tampa Bay, Tulsa, Washington, DC, West Palm Beach, Wilmington, Winter Haven, Woodbridge

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