Duties & Responsibilities

• Preparation and delivery of daily customer invoicing, including software and subscription orders which include the following components: software, maintenance, services, 3rd party hardware, and SaaS subscriptions.
• Responsible for timely and accurate delivery of customer annual renewal quotes and invoices.
• Review of customer contractual terms and conditions for accurate processing.
• Engage, problem solve, and drive resolution with customer inquiries in a timely and professional manner.
• Identify and implement process improvements in the quote to cash cycle.
• Assist with automation enhancements in the Invoicing function, including gathering requirements, testing, and implementation.
• Process returns and credit memos as needed.
• Maintain and update customer records and contacts.
• Create, improve, and maintain workflow process documentation.
• Assist in forecasting invoicing activity and measuring success of key metrics.
• Ensure timely and accurate completion of all month, quarter, and year-end A/R related close items.
• Perform other duties and responsibilities as needed.

Education, Experience, & Skills:

• 7+ years of relevant invoicing experience
• Associate degree or equivalent experience
• Experience with large customer base, high transaction volume, and strong work ethic
• Critical thinking; strong analytical and problem-solving skills required with strong attention to detail.
• Adaptable; ability to learn new processes and systems
• Excellent communication skills, both written and verbal
• Ability to work independently while also being an engaged team player
• Ability to effectively prioritize work and manage a changing workload

The salary range for this position is $47,600-$88,400.

Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge; skills; experience; and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.

About Fortive

Fortive is a provider of essential technologies for connected workflow solutions across a range of attractive end-markets. We hold leading positions in advanced healthcare solutions, intelligent operating solutions, and precision technologies. Our company is headquartered in Everett, Washington and employs a team of more than 17,000 research and development, manufacturing, sales, distribution, service, and administrative employees in more than 50 countries around the world.

Our shared purpose is to create essential technology for the people who accelerate progress. Our innovations keep the world moving forward. We work together to accelerate the pace of progress and to make a difference.

About Provation:

Provation is a leading provider of healthcare software and SaaS solutions for clinical productivity, care coordination, quality reporting, and billing. Our purpose is to empower providers to deliver quality healthcare for all. Provation’s comprehensive portfolio spans the entire patient encounter, from pre-procedure through post-procedure, with solutions for physician and nursing documentation (Provation® MD, Provation® Apex, MD-Reports, Provation® endoPRO®, and Provation® MultiCaregiver), anesthesia documentation (#1 Best in KLAS Provation® iPro), patient engagement, surgical care coordination, quality reporting, and billing capture (Provation® SurgicalValet™), order set and care plan management (Provation® Order Set Advisor™ and Provation® Care Plans), and EHR embedded clinical documentation (Provation® Clinic Note). Provation has a loyal customer base, serving more than 5,000 hospitals, surgery centers, and medical offices, and 700 physician groups globally, including 19 of the top 20 U.S. hospitals. In 2021, Provation was acquired by Fortive Corporation, a Fortune 1000 company that builds essential technology and accelerates transformation in high-impact fields like workplace safety, engineering, and healthcare. For more information about our solutions, visit provationmedical.com and follow us on Twitter, Facebook, and LinkedIn.

Our purpose at Provation is to empower providers to deliver quality healthcare for all. To deliver on this commitment, we’re guided by our core values –

Provation has a culture of CARES:

• 
  Community -We have a shared sense of improving healthcare, enriching the broader world we live in and serve.
• Accountability - We own it and get it done with integrity.
• Respect - We build diverse teams that collaborate and communicate with positive intent and trust.
• Excellence - We welcome new ideas as we innovate quality solutions.
• Service - We are passionate about putting customers first.

The Fortive Promise - For you. For us. For growth.

• We believe in you. We believe in your potential—your ability to learn, grow and make an impact. And we believe in giving you the opportunity, accountability, and visibility to do just that.
• We believe in us. We believe in the power of great people working together to innovate and solve problems no one could solve alone. We build enduring partnerships with our customers and take on their challenges and opportunities as our own.
• We believe in growth. We are honest about what’s working and what isn’t, and we work hard to innovate and improve. With a passionate focus on our markets and our customers, we learn and grow together to make a difference in the world.