Security Officer Part Time (Days) - Magnolia Emergency Care Center
Job description
JOB SUMMARY
At Houston Methodist, the Security Officer position is responsible formaintaining a safe and secure environment for patients, staff and visitors by patrolling and monitoring hospital premises and personnel. This position provides assistance with personal protection, traffic control and emergency response services. The Security Officer position may employ Houston Methodist-approved defensive tactics to ensure patient, staff and visitor safety.
PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.
PEOPLE – 25%
- Maintains high customer satisfaction while providing the highest level of safety and security to patients, visitors, staff and assets. (EF)
- Uses professional telephone etiquette. Communicates effectively with management and coworkers on tasks, processes and procedures. (EF)
- Actively responds to requests for personal security coverage, assistance with directions, information and guidance. (EF)
- Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Conducts self in a manner that is congruent with cultural diversity, equity and inclusion principles. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. (EF)
SERVICE - 25)%
- Secures premises and personnel by patrolling facilities; monitoring surveillance cameras; monitoring access points permitting entry as needed, which may include morgue area. (EF)
- Responds to all radio dispatches, answers calls and complaints and accurately assesses, responds timely, provides appropriate assistance and makes recommendations as needed for all emergent situations. (EF)
QUALITY/SAFETY - 30%
- Accurately communicates and/or generates and completes reports by recording occurrences, information, observations, surveillance activities and conducting witness interviews. (EF)
- Responds immediately to all emergency codes and takes appropriate action. (EF)
- Maintains a safe environment, following all policies and procedures for safety, hazardous material, emergency preparedness and HIPAA. (EF)
FINANCE - 10%
- Prevents loss and damage by reporting irregularities, informing violators of policy and procedures. (EF)
- Utilizes and maintains HM and department equipment according to manufacturer specifications. (EF)
- Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. (EF)
GROWTH/INNOVATION – 10%
- Implements actions that promote workplace safety culture and proactively prevents workplace violence. (EF)
- Supports hospital and department goals and offers innovative solutions through participation in department projects. Assumes responsibility for self-growth and development by participating in in-services programs and continuing education. Ensures
- own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. (EF)
This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION REQUIREMENTS
o High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
EXPERIENCE REQUIREMENTS
o Criminal justice, security or related experience preferred
SUPPLEMENTAL REQUIREMENTS
On-Call* No
- Note that employees may be required to be on-call during emergencies (i.e. Disaster, Severe Weather Event, etc.) regardless of selection above
Travel**
May require travel outside No
Please note any other special considerations to this job: _________________________
Company Profile:
Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®. With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress.
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