Do you enjoy being the “heart” of the team, the one everyone from new hires to senior leadership can rely on to get the job done? If so, then the Secretary position in Engineering Services at The Walt Disney Company might be right for you!

This position is part of the Magic Kingdom Engineering Services Team and supports three Attractions Managers and their Service Managers. In addition to the management team, this position will also provide support for the hourly CMC Union Cast Members.

Responsibilities

Every day in this role is different! On any given day you might:

• Thoughtfully manage complex calendars

• Track open hourly headcount and work with recruiting to fill positions

• Monitor overtime equalization

• Proactively resolve problems and pitch in to help

• Coordinate onboarding/offboarding of team members

• Process and track payments to vendors using SAP

• Maintain management schedules and track team time off using Labor Reports in SAP

• Plan recognition and team events

• Order supplies and equipment along with other office management duties

• Manage project tracking and follow-up

• Prepare reports to be shared with leaders

• Compose correspondence on behalf of leader

• Schedule and host Zoom meetings which could include presentation sharing

Basic Requirements

Here’s what you will need to be successful in the role:

• Prior work experience in a support or administrative role

• Strong proficiency with standard office tools such as Microsoft Outlook, Word, PowerPoint, Excel

• Generally tech savvy and willing to learn new skills

• Professional and highly discreet while maintaining absolute confidentiality

• Effective communication skills, including diplomatic and professional handling of telephone and email communications

• Ability to be pro-active, resourceful, flexible, and responsible

• Ability to take initiative and anticipate needs

• Extremely well organized and attentive to detail

• Demonstrated problem solving skills, as well as continuous improvement process skills

• Strong time management skills along with the ability to be flexible with daily tasks and the ability to prioritize the daily/weekly/monthly workload

• Demonstrated effectiveness in a team environment

Preferred Requirements

It would be a plus if you also had these skills:

• Proven success partnering and interacting with all levels of Cast Members including Executive Leadership

• Prior experience supporting at the Sr. Manager level

• Experience working with MyTime, Overtime equalization Tool and GEMS

• Familiarity with the Craft Maintenance Council agreement

• Willingness to learn new software applications

• Demonstrated ability to manage conflict resolution

• Walt Disney World experience in a Sec 1 position

Required Education

• High school degree or equivalent