Salvage Outlet Drive Thru Ambassador - FT
Job description
Job Objective:
To provide exceptional customer service while speedily receiving and sorting donations and t generally aid in the smooth operation of a fast-paced retail store. Position reports to Salvage Outlet Manager and Transportation Supervisor
Essential Job Functions:
- Knows and understands the Goodwill Mission: Strengthen communities by empowering individuals and families through education, training and job placement.
- Attend the Donation Drive Thru:
- To represent Goodwill by offering the highest level of customer service at all times.
- Answer the door promptly as soon as the buzzer rings.
- Step outside to politely greet the donor before they get out of their vehicle.
- Unload donations for donor and handle them in a professional manner while bringing them inside and as they are set in the appropriate staging area.
- Be able to refuse unacceptable items politely.
- Keep an accurate tally of Drive Thru customers.
- Sort donations efficiently
- Move full donation gaylords to the proper area.
- Safely help customers move large items to their vehicle as needed.
- Follow the dress code at all times and wear designated identification as provided.
- Maintain Kaizen standards.
- Maintain general good housekeeping and cleanliness of warehouse as required.
- Perform other duties as assigned by Supervisor.
- Securities and Safety:
- Assist in maintaining safety and security of the premises and merchandise.
- Assist in seeking to control pilferage and prevent burglary.
- Assist in eliminating fire hazards and unsafe conditions.
- Assist in conducting emergency drills and instruct workers in fire prevention and safety procedures.
- Maintain a safe working and shopping environment.
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