Who You Are

• People Leader. You are an experienced leader who has successfully grown the technical and professional skills of a team of Salesforce professionals. You are able to articulate a clear and inspiring vision for your team while also motivating them to achieve ambitious results.
• Qualified You have extensive experience managing and administering Salesforce Organizations in an Agile environment. Ideally, you have Salesforce certifications to accompany your expertise, though not required
• Operational You have a background of creating and overseeing a budget, developing and implementing scalable processes, and other operational aspects of leading a team
• Technical. You have a strong background with advanced business process automation via declarative development, resolving tickets, supporting business users, building dashboards and reports, business process automation, and data hygiene/management. You have experience with ETL tools and/or other integration paradigms within the Salesforce ecosystem.
• Collaborative. You understand that the best way to meet and exceed goals is through building bridges and outstanding teamwork. You enjoy working with cross-functional teams.
• Communicator. You communicate clearly and concisely up, down, and across an organization. You excel at communicating technical concepts and systems to a wide range of audiences.
• Data-driven. You know that without data and analytics it's impossible to effectively identify or pursue the highest impact improvements to a system or service.
• Organized and efficient. You can simultaneously and effectively manage multiple projects and people. You like to make the best use of your and others’ time by identifying inefficiencies in various processes and implementing changes to help streamline them.
• Passionate. You care about LGBTQ youth. You care about saving lives. You want to come to work and feel inspired every day. You want to change the world.
• Fun. The work we do is very serious, but that doesn’t mean we don’t have fun. We know how to have a good time and you should too.

What You'll Do!

• Build, mentor, and lead a team of Salesforce administrators and developers, ensuring appropriate resource allocation and output at all times
• Oversee project planning and execution, leveraging both internal and external administrators and development resources, to deliver scalable solutions for our business and crisis services functions
• Provide day-to-day ownership of a complex and rapidly evolving Salesforce ecosystem
• Collaborate with our Salesforce Architect on the strategic vision and roadmap for the evolution of Salesforce within Trevor
• Utilize your understanding of the organization’s diverse business units and strategic initiatives to ensure capacity is anticipated and enterprise perspective is considered
• Collaborate with our Product, QA, and Engineering Managers to develop a robust QA, deployment, and release process for changes to Salesforce
• Develop and maintain complete governance and system architecture processes and documentationEnsure that Trevor’s rigorous software and data security standards are applied across the Trevor Salesforce team

Benefits

• Generous vacation and holidays (like a full day off to celebrate Harvey Milk Day!), including three half-day Fridays during the summer
• Comprehensive health insurance, including coverage for various gender affirmation surgeries (and we pay 100% of your premiums for medical, dental, and life)
• Flexibility to work from the continental US, Alaska, or Hawaii (we provide the technology, a monthly internet reimbursement, and a reimbursement to outfit your work-from-home space!)
• Fun virtual office environment and passionate team Online Subscription to Headspace, a digital meditation platform
• Meaningful work at an organization that is saving the lives of LGBTQ young people globally every day