Job description

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Responsibilities:

• Assessing customers needs and providing assistance and information on product features

• Welcoming customers to the store and answering questions

• Ensure high levels of customer satisfaction through excellent sales service

• Assess customers needs and provide assistance and information on product features

• “Go the extra mile” to drive sales

• Ensure product is stocked and rotated if dated

• Actively seek out customers in store

• Remain knowledgeable on products offered and discuss available options

• Process POS (point of sale) purchases

• Cross sell products

• Handle returns of merchandise

• Team up with co-workers to ensure proper customer service

• Build productive trust relationships with customers

• Comply with inventory control procedures

• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements:

• Proven work experience as a Retail Sales associate, Sales representative or similar role

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Basic Math skills

• Hands-on experience with POS transactions

• Familiarity with inventory procedures

• Solid communication and interpersonal skills

• A friendly and energetic personality with customer service focus

• Ability to perform under pressure and address complaints in a timely manner

• Availability to work flexible shifts

• Basic Equine knowledge (extensive knowledge a plus)

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location

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