Job description

Sales & Catering Coordinator Job Description

Sheraton Boston Needham Hotel is currently seeking a dynamic, and motivated individual for the position of Sales & Catering Coordinator at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking with hospitality sales experience essential.

The responsibilities of the Sales & Catering Administrator include but are not limited to:

· Perform general administrative functions including typing, answering telephones, and composing correspondence.

· Process paper flow in and out of the Sales office.

· Maintain a filing system of reports and pertinent hotel records.

· Type and distribute various department reports as needed.

· Marriott system knowledge to include CI/TY & LightSpeed.

· Work closely with Revenue Management and Director of Sales to insure proper management of group blocks and manage cut off dates.

· Daily responsibility to include coordination of groups from the time of booking until the group arrives.

· Work with the hotel operation team and provide proper communication to insure a successful group check in process.

· Enter all group rooming lists on a timely basis and provide proper communication with client.

· Assist with rebooking groups as needed with the Director of Sales and Marketing.

· Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

· Ability to assist with the design and preparation of statistical reports and presentations as needed.

· Must be detailed oriented and possess superior organizational skills.

· Ability to accurately report information.

· Ability to assist with various office tasks as needed.

· Ability to scrupulously follow all StepStone and hotel policies and procedures.

· Attend required meetings.

Preferred Skills-

· Well organized and detail oriented

· Ability to work independently

· Display initiative, perseverance and analytical skills

· Effective communication

· Professional and ethical

· Displays enthusiasm

· Excellent customer service skills

· Team player and ability to get along with others

· Available to meet guests which may include weekends

· Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Needham Heights, MA 02494: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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