Job description

We are excited to post for a Part to Full Time Dual Housekeeping Room Inspector for the Hilton Garden Inn & Homewood Suites East Syracuse, managed by Emerald Hospitality Associates, Inc. Emerald Hospitality is a management company that has a proven track record with award winning hotels throughout its portfolio. Although each of the hotels are unique, they are all managed by 4 core beliefs.

· Integrity: Forged with honesty, respect, and pride in everything we do.

· Engagement: Turning care and commitment into action, we are dedicated, connected and accountable to our hotel teams, guest, and owners.

· Quality: Our characteristic of excellence that is paramount in obtaining satisfaction and loyalty.

· Community: Where passion meets purpose. Giving back through the spirit of hospitality to the people, neighborhoods, and cities that we serve.

That’s where YOU come in. Emerald Hospitality teams and our hotels stand out because you stand out! Come join our team!

What will your job responsibilities and duties be?

• Work alongside the Executive Housekeeper to manage the day-to-day functions of the housekeeping department.
• Assist in the inspection of cleaned guest rooms, public areas and back of the house.
• Ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction to Springwood Hospitality and Brand Standards.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart.
• Assists with assignments of rooms for Room Attendants and special requests.
• Issuance of supplies to staff and logs items into the Lost & Found log as needed.
• Cleans and prepares guest rooms to Hilton Brand Standards - including wiping down/dusting/washing all surfaces as well as all furniture and all fixtures in rooms/bathrooms; properly removing and/or stocking toiletries, linens and trash.
• Brand standard minutes per room.
• Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the proper department for prompt repair/resolution.
• Maintains, organizes, properly stocks and cleans Housekeeping carts, housekeeping closets and laundry room, if needed.
• Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts.
• Cleans and prepares all public areas by meeting established standards of cleanliness and propriety to ensure guest satisfaction and maximize revenues.
• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.
• Provides assistance to other Associates and departments to contribute to the best overall performance of the department and hotel.

What does our ideal candidate look like?

• Enjoy working as part of a team
• Detail oriented
• Ability to work a flexible schedule
• Must be available to work weekends and holidays
• Great communication skills

What perks will you receive as a Full Time Associate?

• Competitive salary
• Employee Discount - Hilton Team Member Travel and Discount Website
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Emerald Hospitality Associates is an Equal Opportunity Employer

Job Type: Part to Full Time

Job Types: Full-time, Part-time

Pay: From $15.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Ability to commute/relocate:

• East Syracuse, NY 13057: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person

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