Job description
Primary Purpose of Position
Room Attendants are responsible for maintaining the cleanliness of guest rooms and common areas following Forbes Five-Star guest standards at all time, which includes but not limited to making beds, cleaning bathrooms, dusting, vacuuming and replacing amenities. As a Room Attendant, your contribution helps ensure our guest have an enjoyable and comfortable stay here at The Ranch.
Full-time, year-round employees enjoy a benefits package that includes insurance, PTO, and holidays. Employees who successfully complete the season will be eligible for a bonus. Shared, onsite staff housing is available to employees at no cost. The Ranch also provides complimentary access to basic food items and a daily lunch provided by our staff cook.
Essential Duties and Responsibilities
- Clean guest rooms and common areas according to the Standard Operating Procedures and as assigned by supervisor.
- Monitor proper function of guest room appliances and repair of furniture and fixtures.
- Report any needed repairs to supervisor in timely manner.
- Assist with responsibilities and duties of laundry during need periods.
- Address guest concerns, requests and special requirements in a timely manner to housekeeping supervisor.
- Maintain rooms and common areas of the property.
- Maintain safe, secure and healthy work environment by following standards and procedures; complying with legal regulations.
- Keep storage areas tidy and communicate supply needs to Housekeeping Supervisor.
- Keep equipment operating by following operating instructions.
- Promote teamwork and quality service through daily communication and co-ordinations with other team members.
Education/Experience
- High School Diploma or equivalent
- Valid Driver’s License.
- At least 6 months of prior housekeeping or hospitality experience.
Special Skills/Physical Demand
- Ability to use radio/pager and respond in a timely manner.
- Ability to perform assignments with minimal supervision and focus attention on details.
- Ability to ensure security and confidentiality of guest and company information.
- Ability to work cohesively with co-workers as part of a team.
- Ability to lift and or move 15lbs and occasionally lift or move 30 lbs.
- Ability to stand for long periods of time and move frequently from area to area.
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