Job description

Robot Operations Technician

About the Company (Refraction.AI)

Refraction AI is on a mission to bring the future of last-mile delivery to life. With our fleet of mobile delivery robots we are growing quickly. Refraction AI is a breath of fresh air, demonstrating what is possible with a little innovation, a dash of brilliance, and a whole lot of common sense. Founded in Ann Arbor, Michigan, in 2019, Refraction is on the move, recently expanding to Austin, Texas. We are looking for talented, high energy people to join us and help us propel our journey forward.

The Job

• Observe the robot using a chase vehicle (electric scooter) ensuring safe, efficient and reliable deliveries.

• Work cooperatively with the Robot Safety Operator to ensure safe robot operations at all times.

• Monitor robot operation for human safety as well as robot maintenance issues.

• Complete pre and post trip reports on robot performance and driving conditions.

• Convey delivery issues to Operations Leadership Team.

• Answer questions from the public regarding the robot or provide education/assistance to the customer on use of the robot

What You Bring

• High School diploma or equivalent

• Valid Drivers License for at least 2 years, with clean driving record

• Responsible and reliable

• Ability to work independently, with good judgment, comfortable with ambiguity

• Strong communication skills

• Ability to work evenings and weekends

Reports to: Local General Manager

Job Type: Full-time or part-time

Employment Opportunity and Benefits of Employment: We are an equal opportunity employer committed to creating and fostering a diverse and inclusive environment where all our employees feel they belong and are excited to represent. We may be a robotics company but we are unapologetically human!

We offer a competitive compensation package, excellent benefits including 401k matching*, generous PTO, remote work options, scheduling flexibility, and opportunities for growth and development in an exciting, early stage, leading edge organization.

* subject to time in position requirements

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Austin, TX 78704: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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