Restaurant Leadership

Full Time
North Haven, CT 06473
Posted
Job description

It is when we stop doing our best work that our enthusiasm for the job wanes. We must motivate ourselves to do our very best and, by our example, lead others to do their best as well. – Truitt Cathy

At Chick-fil-A, we hold our management team to a high standard of excellence, not only so they are successful themselves, but so they can, in turn, call their team to the same level of excellence. While our managers have specific sales and shift goals they are expected to hit, their primary responsibility is to cultivate success within their team. This success could mean their personal development, growth within the company, or simply achieving a shifting goal. Therefore, when we search for members of our leadership team, we are looking for leaders who have a genuine care for people. We are not just satisfied with the status quo but rather radically pushing each other and our team to be the best they can be both in the restaurant and in their lives. If this sounds like something you would love to be a part of, this is the place for you!

Our management team is primarily responsible for training and developing our team. You will begin your own training learning the ins and out of individual positions so that when you are fully trained, you will be able to train your team effectively. You are also responsible for executing the yearly vision of the restaurant pertaining to growth, personal development, care, and sales growth. You will also become familiar with various tools such as RQA, ROE, and CEM to measure the restaurant's success and create growth for the future. If this sounds like something you would love to be a part of, this is the place for you!

Duties & Responsibilities

  • Commitment to our Restaurant Vision
  • Mastery of knowledge and skill of team member positions throughout the restaurant
  • Directing the daily operations of the Front of the House and/or the Heart of the House (Kitchen)
  • Ensuring compliance with Chick-Fil-A North Haven standards in all areas of operation
  • Ensuring the highest quality food and services are delivered to our guests
  • Be a role model for all North Haven team members in regard to customer care, cleanliness, organization, and personal accountability
  • Assist in training new members through shadowing and example-setting
  • Assist in recruiting and/or hiring new team members
  • Promote a safe and productive work atmosphere

Required Qualifications & Experience

  • Must be at least 21 years old to apply
  • Several years of documented leadership ability and proficiency
  • Ability to coach, motivate, and lead other team members
  • Desire to grow business and personal skills while thriving in a fast-paced environment
  • Responsible, accountable, and organized
  • Eagerness to learn and improve personal skill set and assist others in the same effort
  • Ability to communicate and collaborate with Team Members, Team Leaders, Directors, and Operator to fulfill business needs
  • Positive attitude and customer service mindset
  • Have completed a four-year degree, or working towards a four-year degree (highly recommended)

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Experience level:

  • 3 years

Physical setting:

  • Quick service & fast food restaurant

Restaurant type:

  • Quick service & fast food restaurant

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Night shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekend availability

Education:

  • Bachelor's (Preferred)

Experience:

  • Leadership: 2 years (Preferred)
  • Restaurant: 1 year (Preferred)

Work Location: One location

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