Job description

Job opening criteria

The company

Planters Inn is an acclaimed luxury boutique hotel in Charleston, South Carolina, that combines elegant Southern style with contemporary sophistication on the corner of Market and Meeting Street.

Planters Inn is South Carolina's only Relais & Châteaux Hotel. Our historic hotel is an oasis of beauty and gentility for guests who appreciate luxury, personal space, and added privacy. Home to the Peninsula Grill Restaurant which has earned Forbes Four Stars and AAA Four Diamonds for more than 20 years and our famous 12-layer Ultimate Coconut Cake, a legendary dessert that has earned praise from scores of national magazines and television shows.

The Planters Inn is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Our Values

Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Job description

Job Summary

Under the direction of the Director of Restaurants & Bars, the Bar & Restaurant Manager oversees the daily operations of Benne's Dessert Bar by Peninsula Grill to achieve guest satisfaction, quality service, and compliance with company policies while meeting or exceeding financial goals.

Job Duties

Preparing weekly work schedules for staff
Ensuring that all expenses are within budget/ forecast and identifying ways to decrease operational costs.
Receiving delivered supplies and verifying that the correct items and quantities have been delivered.
Taking inventory of supplies and ordering new stock as needed. Maintaining F&B waste
Resolving customer complaints regarding food & beverage quality and customer service.
Work with Peninsula Grill Chef to develop new menu items based on customers' preferences and feedback.
Identifying promotional strategies to retain and attract new
Train and supervise
Oversee the maintenance and repair of all equipment within the outlet.
Ensure the bar & café is always clean and well-presented
Shipping of all ordered cakes and maintaining guest satisfaction

Physical Requirements

Ability to bend, walk and move about for extended periods, talk, hear, stand, sit, reach, grasp and perform repetitive motions
Ability to push, pull, lift, carry or otherwise move items up to 25 lbs.

All your information will be kept confidential according to EEO guidelines.

Profile description

Education and Experience

High School Diploma or GED
Bachelor's degree in hospitality management, business administration or related field preferred
Proven management experience in the hospitality industry
A food handler's license
Sound knowledge of food health and safety regulations
Aloha experience helpful
Beverage safety certification

Skills & Abilities

Strong leadership skills
Beverage - Cocktail skills
Thorough knowledge of restaurant/café practices and procedures
Proficient computer skills using Microsoft Office, Birchstreet (preferred)
Excellent verbal and written communication skills
Excellent time management, planning and organizational skills
Ability to manage multiple job priorities at same time
Exceptional customer & team member service skills

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