Job description

Job Title Resident Care Coordinator
Job Code: W10015
Job Family: Clinical
Date Created: December 10, 2019
Date Modified January 2, 2020
FLSA Status: Non-Exempt
EEO Category: First/Mid-Level Officials &

Managers
Reports To: Health & Wellness Director

Job Summary:

Lead and direct the delivery of non-clinical resident care, ensuring exceptional quality and services while maintaining compliance with Federal, State, and local regulations and Wickshire’s mission, policies, procedures and standards.

Essential Functions:

1. Develop, monitor, and adjust work schedules for the Assisted Living team to ensure adequate staffing to meet
Wickshire service standards and regulatory requirements; ensure appropriate resources to deliver outstanding resident care while effectively manage salary expense.

2. Partner with the Health & Wellness Director to create and update unique resident service plans for Assisted
Living residents and to identify and proactively respond to changes in condition and service needs.

3. Maintain continuous and proactive communications with residents’ family members to promote open dialogue and timely sharing of important information; serve as a first point of contact for Assisted Living resident and family questions and concerns.

4. Conduct one-on-one, and spontaneous coaching and training to associates throughout the community to promote best in class delivery of service and care to residents.

5. Order and maintain inventory of health-related supplies and equipment for residents.
6. Finds coverage for shift call-outs.
7. Contacts EMS (911) for resident emergencies and coordinates documents for transfer.
8. Partner with the Health & Wellness Director in hiring and properly staffing the Care Department.
9. Ensures compliance with Federal, State, and local regulations and Wickshire’s mission policies, procedures and standards.
10. Completes all mandatory compliance, HIPAA and state and federal regulatory training as required.
11. Maintains appropriate degree of confidentiality.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her

supervisor.

Education and Experience:

High School Diploma or GED. 3-5 years of Resident care experience preferred.

Certifications, Licenses, and other Special Requirements:

Maintain state licensing requirements, where applicable.

Knowledge and Skills:

1. Exhibit good time management and organization skills.
2. Possess the ability to handle complex issues.
3. Demonstrate strong interpersonal communication skills.
4. Proficient in Microsoft programs (Word, Excel and Outlook).
5. Uphold the principles of our mission: Making life better by connecting people with purpose and community.
6. Express compassion for residents, staff and guests on a consistent basis.
7. Must possess the ability to make independent decisions when circumstances warrant such action.
8. Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the resident care department.

Physical Check Any That Working Check Any That
Demands Apply Conditions Apply

Requires interaction
Standing ☒ with co-workers, ☒ residents or vendors

Occasional weekend,

Walking evening or night work if
☒ needed to ensure shift ☒ coverage.

Sitting On-Call on an as
☒ needed basis ☒

Use hands and fingers Possible exposure to to handle or feel ☒ communicable diseases ☒ and infections

Potential injury from
Reach with hands and transferring, arms ☒ repositioning, or lifting ☒ residents

Climb or balance ☐ Exposure to latex ☒

Stoop, kneel, crouch, or Possible exposure to crawl ☒ blood-borne pathogens ☒

Possible exposure to

Talk or hear various drugs,
☒ chemical, infectious, or ☒ biological hazards

Subject to injury from
Taste or smell ☐ falls, burns, odors, or ☒ cuts from equipment

Vision ☒ Requires Travel:
Ability to lift: Occasionally ☒

Up to 5 pounds ☐ Frequently ☐

Up to 10 pounds ☐

Up to 25 pounds ☐

Up to 50 pounds ☐

Up to 100 pounds ☒

More than 100 pounds ☐

Employee signature below indicates the employee’s understanding of the requirements, essential functions and duties of the position.

Employee______________________________________ Date__________________

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• On call

Ability to commute/relocate:

• Fairborn, OH 45324: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Caregiving: 1 year (Preferred)

License/Certification:

• CPR Certification (Preferred)

Work Location: One location

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